Overview
We are looking for a Senior Frontend Engineer to join our customer support tooling team. You''ll work on modernizing and simplifying applications built with Next.js and TypeScript, supporting both front-end and back-end needs. This is a hands-on engineering role with an emphasis on scalability, performance, and delivering intuitive customer support experiences.
Base pay range
$120,000.00/yr - $145,000.00/yr
Experience: 8 - 15 Years
Mandatory Skills: React, Next.js, and TypeScript.
Key Responsibilities
- Build and maintain customer support applications using Next.js, React, and TypeScript.
- Collaborate with design and product teams, working closely with Figma handoffs.
- Contribute to the migration from a legacy TypeScript + GraphQL stack to a simpler, modern architecture.
- Integrate APIs and work across full stack systems (Node.js + AWS).
- Actively participate in agile ceremonies, technical discussions, and cross-functional collaboration.
- Ensure solutions are scalable, maintainable, and aligned with product goals.
- Support AI-driven initiatives within customer support tooling.
Tech Stack & Tools
- Core: React, Next.js, TypeScript
- Backend/Integration: Node.js APIs, AWS (preferred)
- Design Collaboration: Figma
- Other: Agile tools & processes, Git-based workflows
Qualifications
- 5+ years of hands-on software engineering experience.
- Strong expertise in React, Next.js, and TypeScript.
- Experience with Node.js API integration and AWS.
- Background in customer support tooling or similar product-focused applications (preferred).
- Familiarity with Figma and design-to-dev workflows.
- Team-oriented mindset with strong communication skills.
- Experience with AI integration into products.
Seniority level
Employment type
Job function
- Engineering and Information Technology
Industries
- IT Services and IT Consulting
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