RDC Quality & Supplier Claims Specialist

Mobis Alabama LLC; Alabama; On-site; USD 60,000 - 85,000; Full time

Job summary

Mobis Alabama LLC is seeking a Senior Quality Assurance Specialist to resolve customer and supplier quality issues, coordinate inspections, and manage quality claims. The role involves collaboration with MOBIS RDC, MPA/HAC/KCI, and suppliers to limit recurring quality problems and ensure accurate records.

The position requires a related degree or automotive QA experience, strong Excel/PowerPoint skills, and the ability to multitask in a detail-oriented environment with occasional travel and

Qualifications

• Bachelor’s Degree in Supply Chain Management, Business Management, or related field plus at least 6 months of experience in a quality assurance role OR
• High school diploma or equivalent plus at least 2 years of experience in a quality assurance role within the automotive industry
• Proficiency in Microsoft Excel and PowerPoint
• Good written and verbal communication skills
• Organizational skills
• Strong ability to multi-task while maintaining accuracy
• Detail-oriented and analytical skills
• Cost-reduction and efficiency mindset

Responsibilities

• Resolve quality issues by communicating with customers, Purchasing staff and suppliers.
• Coordinate warehouse staff during inspections of MOBIS RDC parts and manage stock actions.
• Communicate with MOBIS Korea regarding quality issues.
• Analyze quality issues monthly to identify top suppliers.
• Maintain a master file of all quality issues from start to closure.
• Visit suppliers and third-party packaging facilities for stock inspection.
• Audit inbound parts to MOBIS RDC for quality inspections.
• Organize meetings with suppliers to resolve quality issues.
• Daily walk-through of the warehouse for proper storage and damage checks.
• Create reports on quality issues, meetings, and supplier visits.
• Oversee Quality Claim Process and ensure proper documentation and approvals.
• Gather data (inbound + quality) and support warranty claim reviews.
• Review monthly Warranty Claims data and track HMMA/KMMG After-Service Claims payments.
• Coordinate campaigns with RDC and Purchasing Staff for issue resolution.
• Communicate updates with MPA/HAC/KCI and suppliers.
• Prepare data for receiving and shipping to MPA/HAC/KCI.
• Ensure suppliers are prepared before parts arrive to MOBIS RDC.
• Handle damaged/deteriorated parts with suppliers.

Skills

Microsoft Excel

PowerPoint

Communication skills

Organizational skills

Multitasking

Detail-oriented

Analytical skills

Cost-reduction mindset

Education

Bachelor’s Degree in Supply Chain Management, Business Management, or related field

High school diploma or equivalent with 2+ years in quality assurance in automotive industry

Job description

Mobis Alabama LLC is seeking a Senior Quality Assurance Specialist to resolve customer and supplier quality issues, coordinate inspections, and manage quality claims. The role involves collaboration with MOBIS RDC, MPA/HAC/KCI, and suppliers to limit recurring quality problems and ensure accurate records.

The position requires a related degree or automotive QA experience, strong Excel/PowerPoint skills, and the ability to multitask in a detail-oriented environment with occasional travel and