RCM Client Success Lead

Spectrum Billing Solutions; Oregon; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

401K with Employer Match

Flexible PTO

Growth opportunities

Job summary

Spectrum Billing Solutions is seeking an RCM Client Success Lead to join our growing team. This role is fully remote or office/home hybrid, with responsibilities spanning client communications, implementations, and cross-team collaboration to optimize RCM workflows.

Ideal candidates bring 1–3 years in client relations and healthcare/RCM, plus strong communication, organizational, and problem-solving skills. A Bachelor's degree or equivalent experience is required.

Qualifications

• 1-3 years of client relationship management experience.
• 1-3 years of Healthcare and/or RCM experience.
• Experience in ABA or other Behavioral Healthcare preferred.
• Bachelor's Degree or equivalent experience.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office including Word, Excel and PowerPoint.
• Self-starter, comfortable in a deadline-oriented environment.
• Detail-oriented and takes pride in delivering quality work.
• Demonstrated skills in delivering results.

Responsibilities

• Serve as a primary point of contact for client communications.
• Assist with new client implementations.
• Work cohesively with internal Revenue Cycle Management (RCM) team.
• Maintain understanding of RCM functions and workflows.
• Serve as client partner and liaison while effectively collaborating with team members.
• Identify needs of clients and opportunities for improvement.
• Participate in meetings with new and existing clients.
• Attend company-wide and team-specific meetings.

Skills

Client relationship management

Healthcare/RCM experience

ABA/Behavioral healthcare experience

Excellent oral and written comms

Self-starter, deadline-oriented

Detail-oriented, delivers quality work

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

RCM Client Success LeadSpectrum Billing Solutions is an industry-leading Revenue Cycle Management (RCM) company for healthcare organizations. We are looking for an RCM Client Success Lead to join our growing team. The ideal candidate is a purpose-driven individual with the passion to help our clients achieve success. If you are looking for a rewarding position where you can work with industry experts at a company with an engaging, transparent and growth-oriented culture, this position is for you.This is a fully remote or office/home hybrid position.

Responsibilities include:

• Serve as a primary point of contact for client communications.
• Assist with new client implementations.
• Work cohesively with internal Revenue Cycle Management (RCM) team.
• Maintain understanding of RCM functions and workflows.
• Serve as client partner and liaison while effectively collaborating with team members.
• Identify needs of clients and opportunities for improvement.
• Participate in meetings with new and existing clients.
• Attend company-wide and team-specific meetings.

Requirements

• 1-3 years of client relationship management experience.
• 1-3 years of Healthcare and/or RCM experience.
• Experience in ABA or other Behavioral Healthcare preferred.
• Bachelor's Degree or equivalent experience.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office including Word, Excel and PowerPoint.
• Self-starter, comfortable in a deadline-oriented environment.
• Detail-oriented and takes pride in delivering quality work.
• Demonstrated skills in delivering results.

At Spectrum, you receive:

• A close-knit team of talented and skilled individuals.
• Growth opportunities within the organization.
• Competitive salary and bonus.
• Healthcare benefits including Medical, Dental and Vision.
• 401K with Employer Match.
• Flexible PTO