RCM Billing Specialist

Painpoint-Health; United States; Remote; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Remote Work Stipend

Paid Time Off & Holidays

Continuing Education Reimbursement

DailyPay - On-Demand Pay Access

Job summary

DxTx Pain & Spine is seeking a remote RCM Billing Specialist to support the revenue cycle by processing and following up on medical claims, managing accounts receivable, resolving insurance denials, and maintaining accurate patient accounts.

This full-time role is remote nationwide, with a Monday–Friday schedule (8:00 AM–5:00 PM). You will collaborate with insurance carriers, patients, and internal teams to maximize timely reimbursement and ensure patient confidentiality.

Qualifications

• Requires HS diploma or GED.
• Healthcare office experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently in a remote environment.

Responsibilities

• Process medical claims, follow up on balances, and support collections to maximize receivables.
• Review EOBs and reconcile patient accounts for accurate payments.
• Manage outstanding A/R across commercial, government, and self-pay accounts.
• Research, appeal, and resolve insurance claims and denials.
• Verify patient insurance information, eligibility, deductibles, and authorizations.
• Communicate with insurers, patients, families, and internal departments.
• Enter patient charges and payments into electronic systems.
• Obtain authorization numbers and payer approvals for services.
• Handle sensitive situations professionally and maintain patient confidentiality.
• Assist with front-desk calls and scheduling as needed.
• Complete required training and perform other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

RCM Billing Specialist

Full-Time | $23-$27/hour | Remote | Monday-Friday, 8:00 AM-5:00 PM

About DxTx Pain & Spine

DxTx Pain & Spine is a physician-aligned partner organization supporting independent pain and spine practices nationwide. We provide operational, compliance, finance, ASC, and marketing resources while preserving physician autonomy and each practice’s identity. Our culture values innovation, transparency, growth, and strong physician partnerships.

Why Join Us?

• Work remotely with a nationally growing healthcare organization
• Play an important role in optimizing revenue cycle performance
• Join a collaborative team that values innovation and transparency
• Enjoy a consistent Monday–Friday schedule
• Support physician-led practices focused on improving patient outcomes

Position Summary

We are seeking an RCM Billing Specialist to support the revenue cycle by processing and following up on medical claims, managing accounts receivable, resolving insurance denials, and maintaining accurate patient accounts. This position works closely with insurance carriers, patients, and internal teams to maximize timely and accurate reimbursement.

Key Responsibilities

• Process medical claims, follow up on outstanding balances, and support collections to maximize receivables.
• Review EOBs and reconcile patient accounts to ensure accurate payments, adjustments, and balances.
• Manage outstanding A/R across commercial, government, and self-pay accounts.
• Research, appeal, and resolve insurance claims and denials.
• Verify patient insurance information, eligibility, deductibles, exclusions, and authorization requirements.
• Communicate with insurance companies, patients, families, and internal departments regarding account questions and payment issues.
• Enter patient information, charges, payments, and account updates accurately into electronic systems.
• Obtain necessary authorization numbers, codes, and payer approvals for services and procedures.
• Handle challenging situations professionally and maintain patient confidentiality.
• Assist with front-desk calls and scheduling as needed.
• Complete required training and perform other duties as assigned.

Qualifications

Required

• High School Diploma or GED
• At least 1 year of office experience; healthcare experience preferred
• Strong understanding of administrative and recordkeeping processes
• Excellent verbal, written, interpersonal, and customer service skills
• Strong organization and attention to detail
• Ability to work independently in a remote environment
• Knowledge of patient confidentiality, medical terminology, and office ethics
• Proficiency with Microsoft Office or related software

Preferred

• Healthcare billing, RCM, claims, or insurance experience
• Experience with insurance verification, A/R, EOBs, or denial management
• BLS certification

Benefits

• Medical, Dental & Vision Insurance
• Accident & Life/AD&D Insurance
• Short- & Long-Term Disability
• HSA & Health Management Tools
• Paid Time Off & Company-Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Remote Work Stipend
• Continuing Education Reimbursement
• Emergency Travel Assistance
• ID Theft Protection
• LifeMart Employee Discounts
• Bonusly Employee Recognition
• DailyPay - On-Demand Pay Access

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.