RCIS Crop Claims Specialist or Crop Field Adjuster I

Zurich-Insurance-9; Michigan; Remote; USD 47,000 - 81,000; Full time

Job summary

Zurich North America is seeking an RCIS Crop Claims Specialist or Crop Field Adjuster I to support the Rural Community Insurance Services team in Michigan. The role focuses on liability assessment, policy verification, and timely claims handling while adhering to RCIS procedures.

Candidates should have a High School Diploma or equivalent, RCIS/CAPP certification within 180 days, and reliable transportation for territory travel. Strong communication and organizational skills are essential.

Qualifications

• High School Diploma or Equivalent and 6 or more months of experience in the agricultural area.
• CAPP certification must be obtained within 180 days of hire date.
• Reliable personal transportation and travel within territory.
• RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb bins up to 25 ft, lift 25–50 lbs, outdoor work.

Responsibilities

• Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures.
• Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Participates in Risk Management Agency initiated reviews and referrals for operations integrity and quality assurance.
• Protect Zurich’s reputation by keeping claims information confidential.
• Maintain professional and technical knowledge by participating in educational opportunities and staying current with industry trends.

Skills

Strong verbal, written and Interperson

Organization & multi-tasking

Microsoft Office

Education

High School Diploma or Equivalent

Crop Adjuster Proficiency Program Certification (CAPP)

Job description

Select how often (in days) to receive an alert:

RCIS Crop Claims Specialist or Crop Field Adjuster I

137933

Zurich is currently looking for a Crop Claims Specialist or Crop Field Adjuster to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

Zurich North America is hiring an RCIS Crop Claims Specialist or Claims Crop Field Adjuster I to join our team!

We are open to hiring talent in one of the following locations within Bay, Saginaw, Midland counties in Michigan. You must live within 50 miles of these locations to be successful.

If you are ready for a career move, consider working for a company with a global footprint that offers terrific benefits including a bonus plan, 401K match and a second 401K company contribution, flexible work options, summer hours, an excellent work/life balance and a great culture.

Additional responsibilities will include:

• Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures.
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance.
• Protect Zurich’s reputation by keeping claims information confidential.
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks and participating in professional societies.

This role will be filled at either the Crop Claims Specialist or Crop Claims Field Adjuster I Level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Crop Claims Field Adjuster I Basic Qualifications:

• High School Diploma or Equivalent and 6 or more months of experience in the agricultural area AND
• Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date.
• Reliable personal transportation and travel within territory
• RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions.

OR

Crop Claims Specialist:

• High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry AND
• Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date
• Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s) , participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
• RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions

Preferred Qualifications for both levels:

• Strong verbal, written and interpersonal skills.
• Strong organization, multi-tasking and prioritization skills.
• Intermediate Microsoft office skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The combined salary range for this position is $46,600.00 - $81,000.00. The proposed hourly rate for the Crop Field Adjuster is $22.40 - $30.87, with short-term incentive bonus eligibility set at 5%.The proposed salary range for the Crop Claims Specialist is $49,500.00 -$81,000.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Location(s):
Remote Working: Yes
Schedule: Full Time