RCI Intake and Mapping Operations Program Manager

Google; United States; On-site; USD 164,000 - 239,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401(k) with company match

Paid Time Off: 20 days/year

Sick Time: 40 hours/year

Job summary

Google is seeking an RCI Intake and Mapping Operations Program Manager to lead the decomposition and mapping of obligations for AI-enabled compliance workflows. You will partner with cross‑functional teams in Google Cloud to translate complex regulatory requirements into actionable data and scalable processes, balancing precision with speed.

You will shape HITL workflows, test emerging AI tools, and drive risk-aware decision making across enterprise, cloud, and technology domains, while

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7+ years of experience in program or project management in an enterprise, cloud, or technology environment.
• Experience translating regulatory, legal, or policy text into structured data, actionable constraints, or technical requirements.
• Experience in operational process improvement, workflow design, or quality assurance.

Responsibilities

• Serve as a critical compliance SME to provide high-quality decomposition and mapping to thematic topics.
• Evolve to address more thematic topics with greater precision; test and validate emerging AI models.
• Refine human validation workflows to ensure outputs meet quality standards and reduce processing times.
• Adapt between manual decompositions and high-level verification as AI enables.

Skills

Outcome ownership

Decision making

Stakeholder influence

Ambiguity handling

Domain expertise

Education

Bachelor's degree or equivalent practical experience

7+ years PM experience in enterprise/cloud/tech

Job description

RCI Intake and Mapping Operations Program Manager

Google

• Austin, TX, USA
• Chicago, IL, USA
• +3 more
• +2 more

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in program or project management in an enterprise, cloud, or technology environment.
• Experience translating regulatory, legal, or policy text into structured data, actionable constraints, or technical requirements.
• Experience in operational process improvement, workflow design, or quality assurance.

Preferred qualifications:

• Experience in process improvement or Lean Six Sigma.
• Experience in the business technology market as a program manager in SaaS, cloud computing, or emerging technologies.
• Experience with cross-functional engineering, sales, and marketing teams in cloud computing or related fields.
• Experience managing expectations, needs, and priorities of executive internal stakeholders based on the overall goal and program success.
• Experience working effectively on a product, team, or process.

About the job

We are currently operating in a pivotal era for the company, characterized by the rapid expansion of AI, a broadening product portfolio, and an increasingly complex landscape of global regulations and reporting standards.

The Risk, Compliance and Integrity (RCI) Intake and Mapping team is central to navigating these changes. We manage the core execution of decomposing and mapping obligations while simultaneously collaborating on strategic initiatives to integrate AI into compliance workflows responsibly.

As a team of subject matter experts, we prioritize precision, efficiency, and the translation of intricate data patterns into forward-thinking strategies. Our mission is to provide clear, actionable obligation data that supports Google's Product Areas in achieving both rapid innovation and rigorous compliance.

As an Intake and Mapping Specialist, you will be at the ground level of transforming Google's regulatory compliance operations from a human-only process to a highly scalable AI-first model. You will serve as a critical compliance Subject Matter Expert (SME) who ensures the highest level of accuracy and risk mitigation within the run-the-business work. In addition to delivering quality results to clients, you will be required to continuously evolve processes in partnership with advancements in AI. To support this, you will actively help build, test, and iterate on evolving AI tools and models that enable scaling and efficiency. Connecting the two, you will also influence and adapt to evolving Human-in-the-Loop (HITL) workflows in conjunction with technological advancement.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $164000 - $239000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Chicago, IL, USA; Los Angeles, CA, USA; Washington D.C., DC, USA.

Responsibilities

• Serve as a critical compliance Subject Matter Expert (SME) to provide high-quality decomposition and mapping to thematic topics.
• Emerge and evolve to address more thematic topics with greater precision, act as a primary liaison to broader Compliance teams. Help define needs, inform development, establish risk tolerance thresholds, and directly test, validate, and fine-tune emerging AI models.
• Refine human validation workflows, ensuring that automated outputs meet strict quality standards while actively driving down overall processing cycle times.
• Adapt between providing direct, manual decompositions (where automation is not yet possible) and performing high-level verification and quality control (where AI is enabled).

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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