Razzoos Server (45193)

M Crowd Restaurant Group; Round Rock (AZ); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

On-the-spot interviews

Flexible schedules

Health insurance

Paid vacation

Tuition assistance

Free employee meal

Dining discounts

Job summary

M Crowd Restaurant Group is seeking a server for Razzoos Round Rock in Round Rock, TX. You will greet guests, guide them through the menu, and deliver timely service in a lively dining room.

The role emphasizes hospitality, teamwork, and guest satisfaction. On-the-spot interviews and flexible scheduling are offered, with benefits including health insurance and dining discounts for employees.

Qualifications

• Must be 18+ years old.
• Minimum one year server experience.
• Strong customer service and interpersonal skills.
• Able to communicate clearly with guests and team.
• Authorized to work in the U.S.

Responsibilities

• Welcome and greet guests, ensuring they feel comfortable and receive attentive service.
• Inform guests of specials, promotions, menu items, ingredients, and menu changes.
• Make guest-focused recommendations.
• Take orders and input into POS system.
• Deliver food and beverages promptly.
• Conduct age verification for alcohol service per ABC requirements.
• Monitor dining experience and ensure guest satisfaction.
• Assist fellow servers and bussers as needed.
• Prepare final bill and process payment.

Skills

Guest service

Menu knowledge

Communication

Cash handling

Team player

Job description

Job Details

Job Location: Razzoos Round Rock - Round Rock, TX 78665, Job Shift: Any, Job Category: Restaurant - Food Service,

Summary of Server Position

The Server is responsible for providing friendly, attentive, and efficient service to ensure every guest has exceptional dining experience. Servers create a welcoming environment, guide guests through the menu, and anticipate guest needs throughout their visit. The primary goal is to deliver outstanding hospitality, so guests leave satisfied and excited to return again and again.

Licensing Requirements

• Valid Food Handlers Certification
• Valid Alcohol Service Certification

Duties & Responsibilities

• Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized serviceInform guests of specials, promotions, menu items, ingredients, and menu changesMake guest focused recommendations you genuinely feel your guests will enjoyAnswer questions about our food, beverages and other restaurant functions and servicesTake food and beverage orders from guests, enter orders in our point-of-sale systemDeliver food and beverages from kitchen and bar to guests in a timely mannerConduct age verification for alcoholic service following ABC requirements and Company procedures at all timesManage guest liquor consumption effectively and in accordance with ABC requirements and Company proceduresMonitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requestsPerform side work at the start and end of each shift as required by service station assignmentMaintain clean service areasPrepare final bill, present check to guests, accept payment, process credit card charges or make change (if applicable)Be ready and willing to assist fellow servers as situations ariseBe ready and willing to assist busser with clearing and resetting tablesThank guests for their visit and invite them to returnBe available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or director

Knowledge, Skills, & Abilities

• Strong customer service and hospitality skills
• Able to communicate clearly and effectively with guests and team members
• Knowledge of menu items, ingredients, and daily specials
• Ability to make menu recommendations and answer guest questions
• Proficiency in basic math, with the ability to accurately handle cash, credit card, and other payment transactions while operating a point of sale (POS) system
• Ability to multitask and work efficiently in a fast paced environment
• Strong attention to detail and commitment to guest satisfaction
• Team-oriented with a willingness to assist coworkers as needed

Qualifications

• Must be 18 years of age or older
• Minimum one year experience as a server
• Must possess strong customer service and interpersonal skills
• Basic knowledge of dining room operations and service procedures
• Must be authorized to work in the U.S.

Work Environment / Physical Demands

Expected to keep work location a safe and healthy work environment. Utilize basic safety measures to keep the work environment safe. Report any safety concerns to your supervisor. Where safety rules or best practices require that protective clothing/glove/shoes/equipment to be worn, or apparatus utilized, employees must wear clothing /gloves, shoes and equipment and use the apparatus. Must be able to stand and walk for extended periods throughout the duration of the shift.Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prepMust be able to reach, bend, stoop, lift and carry up to 40 lbs. or moreClimb ladder when reaching for items that are on upper shelvesExposure to varying temperatures, hot (kitchen) and cold (walk ins)

What We Offer

• We interview on the Spot
• Flexible Schedules, Full-time or Part-time
• Competitive Pay & Annual Reviews with Merit Increase Potential
• Tuition Assistance
• Paid Vacation
• Health Insurance
• Free Company provided Shirts
• Paid Training
• Free Employee Meal during work
• Generous Dining Discounts at Company Owned Restaurants
• Annual Employee Appreciation Event
• Career Development
• Fast track career path opportunities into Management
• Fun place to work with exceptional & diverse Team Members
• An amazing company culture of Familia and Respect
• Discounts on items like Theme Parks, Movie Theaters, Live Shows, etc.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

M Crowd Restaurant Group is an EQUAL EMPLOYMENT OPPORTUNITY employer.

Candidates are considered for employment with M Crowd Restaurant Group without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.