Ratings Operations Specialist, Denver, CO

S&P Global Inc.; Boulder (CO); Hybrid; USD 47,000 - 53,000; Full time

Benefits offered by this job

Annual incentive plan

Benefits package

Office-based two days per week

Job summary

S&P Global Ratings is seeking a Ratings Operations professional to support the end-to-end ratings process for low- and medium-complexity transactions. You will guide analysts and partners, collaborating with Commercial, Data, Technology, and Compliance teams to ensure quality, consistency, and timely delivery.

A Bachelor’s degree and 1+ year experience are expected; office presence is required two days per week in the Boulder area.

Qualifications

• 1+ years of operations or client-facing experience.
• Ability to prioritize and deliver high-quality output in a fast-paced environment.
• Strong written and verbal communication with a customer focus.
• Self-starting mindset with ability to work independently and with teams.
• Bachelor's degree required.
• English: professional working proficiency.

Responsibilities

• Complete key steps of end-to-end ratings process for low- and medium-complexity transactions independently.
• Guide analysts and partners through ratings workflows and drive adoption of improvements.
• Partner with Commercial, Data, Technology and Compliance to resolve issues and support continuous improvement.
• Apply knowledge of SOPs and ratings processes to ensure quality and compliance.
• Identify inefficiencies and support operational improvement initiatives.

Skills

Operations experience

Client-facing

Communication skills

Independent worker

Bachelor's degree

English proficiency

Education

Bachelor's degree

Job description

About the Role:

Grade Level (for internal use):

08

About the Role

The Ratings Operations Services team at S&P Global Ratings supports the efficient and accurate delivery of the end-to-end ratings process, working alongside analysts and partners across Commercial, Data, Technology, and Compliance. The team is committed to operational excellence, continuous improvement, and the highest standards of quality and service. This is a hands-on, high-impact operations role that sits at the core of how S&P Global Ratings serves its customers every day.

What You'll Do

• Complete key steps of the end-to-end ratings process for low- and medium-complexity transactions independently, maintaining pace and precision to meet customer and business needs
• Guide analysts and business partners through ratings workflows, supporting the effective adoption of operational improvements and change management initiatives
• Partner with colleagues across Commercial, Data, Technology, and Compliance teams to resolve day-to-day operational issues and contribute to continuous improvement efforts
• Apply strong working knowledge of ratings processes, standard operating procedures (SOPs), and operating manuals to ensure quality, consistency, and compliance throughout execution
• Identify process inefficiencies, contribute to problem-solving discussions, and support operational improvement initiatives that advance team performance and service delivery

Compensation/Benefits Information

S&P Global states that the anticipated base salary range for this position is $47,000to $53,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We're Looking For

Required Skills and Experience

• An S&P Global employee at this level would typically have 1+ years of relevant experience in operations or a client-facing role.
• Ability to prioritize, multitask, and deliver high-quality output with pace and precision in a fast-paced, high-pressure environment
• Strong interpersonal, written, and verbal communication skills with a customer service focus and the ability to guide and influence colleagues and cross-functional stakeholders
• Self-starting mindset with demonstrated ability to take ownership, work independently and collaboratively, and drive tasks through to completion
• Bachelor's degree required (see Items to Confirm for field of study clarification)
• English: Required — Professional working proficiency (able to communicate clearly at work in everyday situations and write professional messages)

Preferred or Helpful Experience

• Direct familiarity with ratings workflows, standard operating procedures, or operational standards within a financial services or regulated environment
• Experience contributing to process improvement initiatives, operational efficiency projects, or change management programs

Additional Information

• We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.
• Employees are required to work from the office a minimum of two days per week.

Right to Work Requirements

This role is limited to persons with an indefinite right to work in the United States.

About S&P Global Ratings

At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.