RATER

Sedgwick; Santa Fe (NM); On-site; USD 60,000 - 82,000; Full time

Job summary

Sedgwick in the United States is seeking an experienced Appraiser specialized in heavy equipment and specialty vehicles involved in insurance claims. You will review damage photos and documentation, prepare detailed repair estimates using approved appraisal software, assess repair versus salvage decisions, and collaborate with repair facilities to finalize claim resolutions, with travel as required.

The role requires strong technical knowledge, excellent communication, and the ability to work

Qualifications

• High school diploma or GED required.
• Licenses as required.
• Three (3) years of experience or equivalent combination of education and experience required to include at least one (1) year of heavy equipment experience.
• Thorough knowledge of operating heavy equipment.
• Ability to understand and utilize appraisal software.
• Excellent oral and written communication skills, including presentation skills.

Responsibilities

• Review photos, documentation, and other claim materials to assess damage.
• Prepare detailed repair estimates using approved industry-standard software.
• Evaluate repair vs. replace decisions and determine appropriate parts usage.
• Assess whether vehicles are repairable or should be deemed salvage.
• Collaborate with repair facilities to process supplements and update estimates.
• Negotiate scope of repairs and pricing with repair facilities.

Skills

Heavy equipment operation

Appraisal software

Communication skills

PC literacy

Analytical skills

Independent / teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Heavy Equipment/Specialty Desk Appraiser

Job Description PRIMARY PURPOSE:

Responsible for evaluating damage and preparing repair estimates for heavy equipment and specialty vehicles involved in insurance claims. This role requires strong technical knowledge, analytical skills, and the ability to collaborate with repair facilities to ensure accurate and timely claim resolution.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Review photos, documentation, and other claim materials to assess damage.
• Prepare detailed repair estimates using approved industry-standard software.
• Evaluate repair vs. replace decisions and determine appropriate parts usage.
• Assess whether vehicles are repairable or should be deemed salvage.
• Collaborate with repair facilities to process supplements and update estimates.
• Negotiate scope of repairs and pricing with repair facilities.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

• High school diploma or GED required.
• Licenses as required.

Experience

• Three (3) years of experience or equivalent combination of education and experience required to include at least one (1) year of heavy equipment experience.

Skills & Knowledge

• Thorough knowledge of operating heavy equipment
• Ability to understand and utilize appraisal software
• Excellent oral and written communication skills, including presentation skills
• PC literate, including proficiency in Microsoft Office products
• Analytical and interpretive skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:

• Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

• Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead, Be able lift/carry up to 50 pounds Be able to push/pull up to 100 pounds. Be able to drive up to 4 hours per day.

Auditory/Visual:

• Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.