Rare Disease Key Account Manager - Neurology - Mid-Atlantic

2006 Horizon Therapeutics Services LLC

Charlotte (NC)

Hybrid

USD 120.000 - 180.000

Vollzeit

Vor 3 Tagen

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Retirement & Savings Plan

Medical dental vision coverage

Life & disability insurance

Flexible spending accounts

Annual bonus program

Stock-based long-term incentives

Flexible work models

Zusammenfassung

Amgen Inc. is seeking a Rare Disease Key Account Manager to reduce time to diagnosis, improve patient identification, and accelerate treatment through engagement with health systems, clinics, and infusion centers.

You will diagnose account barriers, develop targeted strategies, and optimize buy-and-bill operations to enhance patient access and care continuity. The role requires leadership across sales, market access, and analytics, delivering compliant, data-driven plans.

Qualifikationen

Doctorate degree with 2 years of sales experience and/or related account management experience.
Master’s degree with 4 years of sales experience and/or related account management experience.
Bachelor’s degree with 6 years of sales experience and/or related account management experience.
Associate’s degree with 10 years of sales experience and/or related account management experience.
High School diploma/GED with 12 years of sales experience and/or related account management experience.

Aufgaben

Proactively assess business environment to identify access, operational, economic barriers and develop account plans.
Lead contracting opportunities, coordinate approvals and support compliant negotiation.
Evaluate buy-and-bill workflows and optimize reimbursement readiness and site readiness.
Coordinate field execution with cross-functional teams and provide actionable field insights.

Kenntnisse

Executive communication

Problem solving

Influence stakeholders

Strategic account planning

Ausbildung

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High School diploma/GED

Jobbeschreibung

Live What you will do

The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key stakeholders in targeted accounts through focus in the therapeutic areas that Amgen's Rare Disease products are indicated. The Rare Disease Key Account Manager (KAM) is responsible for unlocking operational and access challenges related to appropriate therapies across assigned health systems, specialty clinics, infusion centers, and sites of care to grow the overall rare disease business in the assigned accounts and market. The KAM diagnoses account-level barriers and executes targeted strategies that enable appropriate access to therapy, strengthen clinic readiness, optimize buy-and-bill operations, and support a reliable patient and customer experience across the rare disease treatment journey.

Responsibilities

Account Strategy & Enterprise Value Proactively assess the business environment across assigned accounts to identify access, operational, economic, and care-delivery barriers that affect appropriate rare disease therapy utilization, reducing time to diagnosis and time to treatment . Develop and execute account plans and identify Amgen portfolio objectives aligned to customer priorities, including addressing portfolio growth, patient access, site-of-care friction, and treatment continuity. Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators through proactive calls with key stakeholders Translate account data and insights into clear opportunity hypotheses, action plans, and performance reviews of sites.
Clinic Contracting & Access Serve as the commercial lead for assigned account contracting opportunities, coordinating internal approvals and supporting compliant negotiation and execution. Identify and address barriers related to contracting, customer membership, ordering, distribution channel, formulary or pathway decisions, and product availability. Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues to support durable access solutions. Support account business reviews that assess contract performance, patient access, operational readiness, and appropriate commercial opportunities.
Buy-and-Bill Optimization & Site Enablement Evaluate buy-and-bill workflows, including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk points. Work with clinics and internal partners to identify practical improvements in reimbursement readiness, inventory practices, ordering processes, and patient financial navigation. Engage sites of care through education, workflow support, and coordinated resources that strengthen readiness to initiate and maintain therapy. Help customers diagnose and identify operational gaps that can delay treatment, including referral handoffs, scheduling, infusion capacity, care coordination, and post-initiation follow-up.
Cross-Functional Leadership & Insights Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners. Provide timely, actionable field insights into customer needs, competitive dynamics, reimbursement trends, and operational barriers with matrix colleagues. Monitor account performance and adapt priorities to deliver against agreed objectives in a compliant manner. Maintain accurate account plans, account affiliations, activity records, and opportunity documentation in required systems. Lead matrix planning and follow-through for priority account initiatives, clarifying partner roles, decision points, owners, and timelines.

Basic Qualifications

Doctorate degree and 2 years of sales experience and/or related account management experience
Master’s degree and 4 years of sales experience and/or related account management experience
Bachelor’s degree and 6 years of sales experience and/or related account management experience
Associate’s degree and 10 years of sales experience and/or related account management experience
High School diploma/GED and 12 years of sales experience and/or related account management experience

Preferred Qualifications

Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care.
Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments.
Demonstrated knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations.
Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care.
Understanding of clinic operations and site-of-care decision drivers.
Strong business acumen and ability to interpret account economics, reimbursement information, and performance data.
Executive communication, problem solving, and influence skills across clinical and administrative stakeholders.
Ability to manage competing priorities, operate independently, and execute through cross-functional teams.
A patient-centered, compliant approach to customer engagement and solution development.

Travel Requirements

Approximately 40 – 60% travel within an assigned geography, including customer meetings, internal planning, and industry events.

Thrive What you can expect of us

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible.

Application deadline

Amgen's application deadline is 11/30 for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

E-EO and Disability Accommodation

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range

Salary Range USD - USD