Rare Disease Account Specialist - CAH, Westchester, NY

Neurocrine Biosciences; Connecticut; On-site; USD 135,000 - 186,000; Full time

Job summary

Neurocrine Biosciences is seeking a field-based expert to lead on rare CAH disease therapies. You will call on healthcare providers, build strategic relationships with COEs, health systems, and IDNs, and deliver education and support from diagnosis through disease management.

You will master brand messaging, clinical information, and digital tools to drive high-impact, ethical customer experiences in a competitive market across academic and community settings.

Qualifications

• BS/BA degree with 4+ years of sales experience in biotech/pharma including 5+ years calling on prescribers of high-value products.
• Launch experience in highly complex and competitive environments is preferred.
• Experience with salesforce automation platforms and business intelligence tools.

Responsibilities

• Lead patient-centric model implementation across physicians, clinics, and hospitals.
• Develop and maintain strategic relationships with COEs, academic teaching institutions, health systems, and IDNs.
• Serve as authority on Neurocrine tools and resources for physicians, pharmacists, and other providers.
• Create and execute strategic business and account plans reflecting brand strategy and local market conditions.
• Master disease states including patient journeys and treatment drivers.
• Provide high-level clinical education and promotional programs to targeted accounts.
• Maintain relationships with payer landscape to optimize access and reimbursement.
• Collaborate with patient advocacy groups to support education and disease awareness.
• Navigate complex hospital settings to access targeted HCPs and stakeholders.
• Identify opportunities via analysis of market data and plan cross-functional actions.
• Demonstrate strong communication, networking, and negotiation skills.

Skills

Biotech/pharma sales

Launch experience

Key Accounts/COEs

Endocrine knowledge

Salesforce automation

Territory management

Education

BS/BA degree

Master's degree preferred

PhD

Tools

Salesforce.com

Oracle database

SAP

Business Objects

QlikView

Veeva

Job description

Who We Are:

Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid-to-late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com , and follow the company on LinkedIn , X , Facebook and YouTube . (*in collaboration with AbbVie )

About the Role:

Expert on the practices, delivery networks, and patient populations within their territory. Call on healthcare providers representing a first-in-class new treatment for rare CAH disease in a unique patient population. Responsible for positioning the company as a leader in the Endocrine space and maximizing sales in their territory. Provides education and approved support to their customers from diagnosis through rare disease management. Represent Neurocrine in the communities we serve as we strive toward transforming the lives of those living with Rare Disease. Playing an integral role in identifying and building collaborative relationships with COE’s, key academic institutions, health systems, physicians and clinics, the RAS embraces and executes marketing and sales strategies. They will master brand messaging, clinical information, targeting, and digital technology to deliver persuasive, high-impact customer experiences tailored to distinct user segments while maintaining the highest ethical standards.

Your Contributions (include, but are not limited to):

• Leads the implementation for our patient-centric model which will include physicians, their staff, clinics, and applicable hospitals
• Develop and maintain strategic long-term relationships with COEs, Academic Teaching Institutions, key Health Systems, and relevant IDNs
• Serve as the authority on the various tools and resources Neurocrine offers to support physicians, pharmacists, and other health care providers in advocating for Rare Disease patients.
• Create, maintain and execute strategic business and account plans reflecting a thorough understanding of brand plan and the local market conditions.
• Master targeted disease states which include a deep understanding of patient journeys, standards of care and treatment drivers.
• Leverages in-depth disease and therapeutic clinical, and scientific knowledge to effectively execute local disease education and promotional programs for therapeutic area
• Provides a high level of product expertise and customer service to all targeted accounts and appropriate stakeholders
• Continuously expand expertise of all treating and referring physicians, as well as payers, hospital systems, pharmacies, labs, and other components of the care continuum; maintain awareness and remain attentive to the dynamics between different stakeholders that influence patient treatment decisions
• Navigates complex hospital setting (academic and community) to access targeted HCP and other key stakeholders
• Maintain strong relationships within the payer landscape to ensure providers are informed on coverage and reimbursement status; collaborate with the payer access team to ensure all relevant stakeholders are working with the most-up-to-date information to maximize access for patients using Neurocrine products
• Foster strong relationships with patient advocacy groups to support appropriate patient education and disease state awareness activities in the community
• Engage with providers managing patients with rare CAH disease and provide high-level clinical education around disease state and product
• Compliantly assist with steps to provide access to therapies for patients. This may include proper testing procedures, site of care determination and reimbursement process education
• Provide educational support to an underserved patient community.
• Collaborate with patient advocacy to support the patient and rare disease community
• Outstanding communication and interpersonal skills, with expert aptitude in networking, problem solving, negotiation and building relationships
• Keep abreast with industry and market trends and best practices, provide feedback loop during initial stages of launch
• Performs other job related duties as assigned

Requirements:

• BS/BA degree AND 4+ years of sales experience in biotech/pharmaceutical sales industry, including 5+ years of relevant work experience calling on prescribers of specialized, high value products. Proven launch experience in highly complex and competitive environments. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva etc.) Proven sales performance as evidenced by % to quota, ranking reports, and recognition awards in specialty pharmaceutical or biotech markets. OR
• Master's degree preferred AND 2+ years of experience as show above. OR
• PhD AND some experience as show above

• The ideal candidate will embody Neurocrine’s core values
• Candidates must demonstrate a consistent track record of sales success including quantifiable/documented sales accomplishments and awards
• Experience in rare diseases preferred.
• Prior experience calling on Key Accounts, COE’s and academic institutions
• Previous start-up, market development experience desirable
• Endocrine experience is strongly preferred
• Experience with products in specialty pharmacy distribution/Hub Model
• Demonstrated ability to plan, analyze and interpret sales data to identify and address business opportunities
• Demonstrated proficiency with a Sales Force Automation application and basic business software
• Well organized with the ability to multitask, prioritize, and manage shifting responsibilities in a dynamic, cross-functional teamwork environment
• Excellent collaboration skills with strong attention to detail and the ability to multi-task and manage complexity
• Strong interpersonal and organizational skills and excellent verbal and written communication skills are required
• Passion for Patient and Caregiver Programs
• Thorough understanding of industry standards, multiple customer segments, specialty product distribution and market access fundamentals
• Proven ability, as supported by superior product/portfolio performance, to set and achieve challenging business objectives
• Demonstrated self-leadership ability that inspires peers to achieve high performance result
• Thrive in an environment driven by ownership and accountability with high ethical standards
• Demonstrated ability successfully navigate complex and challenging accounts in highly varied sites of care
• Challenge the status quo with intellectual curiosity and entrepreneurial spirit
• Derive great job satisfaction through purposeful work
• Strong understanding of healthcare regulatory and enforcement environments
• Demonstrated ability to work cross-functionally
• Ability to identify and hire an exceptional sales team
• Ability to work independently
• This position requires frequent driving, therefore a valid driver's license, clean driving record, and ability to operate a motor vehicle are required as part of the job responsibilities

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Neurocrine Biosciences is an EEO/Disability/Vets employer.

We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.

The annual base salary we reasonably expect to pay is $135,300.00-$186,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company’s quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.

Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.