Rapid Response Technician - DPW

City of Indianapolis; Indianapolis (IN); On-site; USD 41,000 - 59,000; Full time

Job summary

The City of Indianapolis is seeking a versatile field technician within the DPW who responds to service requests and emergency repairs. The role involves labor-intensive tasks, operating heavy equipment, and following safety standards in outdoor conditions.

You will document work orders, assess needs, and coordinate with crews. Strong reading comprehension, maps, and ability to lift 50 pounds are essential. CDL is preferred; residency in Marion County within 6 months is required.

Qualifications

• High school diploma or equivalent with 4+ years in construction/maintenance.
• Two years of experience in heavy equipment operation.
• Class A CDL preferred; Class B required; pre-employment driving physical.
• Knowledge of City of Indianapolis street/storm water standards.
• Familiarity with IOSHA and MOT regulations.
• Ability to lift 50 pounds and carry 150 feet.
• Must be Marion County resident within six months.

Responsibilities

• Performs quick-fix, labor intensive tasks including storm water facility work.
• Process service requests and work orders with standardized terminology.
• Determine responsibility of incoming requests and take appropriate actions.
• Maintain accurate time/materials records for repairs.
• Maintain tools and equipment supplied by the City.
• Follow safety regulations and SOPs on site.
• Assess needs and determine supplies and equipment needed for repairs.
• Operate hand/power tools and maintenance equipment.
• Provide assistance to workers in other classifications.
• Work overtime as assigned.
• Note: duties may be expanded as necessary.

Skills

Heavy equipment operation

Reading & interpreting maps

Safety regulations

Physical stamina

Education

High school diploma or equivalent

Job description

Overview

Position is responsible for responding in a reactive manner to requests for service and emergency repair tasks as assigned by DPW Customer Service response management. Position is expected to perform labor intensive tasks as required. Periodic citizen contacts may occasionally be adversarial in nature and the employee must use skill and judgment to resolve both technical and interpersonal problems related to field situations and problem resolution solutions

Position is responsible for responding in a reactive manner to requests for service and emergency repair tasks as assigned by DPW Customer Service response management. Position is expected to perform labor intensive tasks as required. Periodic citizen contacts may occasionally be adversarial in nature and the employee must use skill and judgment to resolve both technical and interpersonal problems related to field situations and problem resolution solutions

Position Responsibilities

• Performs quick-fix, labor intensive tasks inclusive of minor storm water facility clearing and repair, debris removal and storm structure lid replacement and re-setting.
• Understands and generates Service Requests, Work Orders and/or report forms in a complete/concise manner using appropriate and standardized maintenance terminology.
• Determine the responsibility of incoming service requests, whether public or private, and takes appropriate actions as applicable.
• Maintains accurate, standardized InforPS data formatted record keeping of all time/materials allotted for each repair/response assignment.
• Assumes accountability and maintenance responsibility for all tools and equipment supplied by the City for rapid response functions and tasks.
• Observes all on-site safety regulations and Departmental SOP's.
• Assess service repair needs and determines supplies, materials and/or equipment necessary to perform emergency/quick-fix repair solutions.
• Operates hand/power tools and specialized maintenance equipment.
• Provides assistance to workers in other classifications.
• Works overtime as assigned.
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

High school Diploma or equivalent, with a minimum of four (4) years of work related experience with construction and/or maintenance projects and equipment including a minimum of two (2) years of experience in the operation of various heavy equipment systems. A valid Class A CDL Driver’s License is preferred, Class B license required and the ability to pass a pre-employment driving physical is required. Ability to obtain a thorough knowledge City of Indianapolis street and storm water facility construction standards and specifications. The ability to obtain a thorough knowledge of Indiana Occupational Safety and Health Act (IOSHA) Regulations. The ability to obtain a thorough knowledge of general construction and/or maintenance projects and methods. The ability to have familiarity with the City of Indianapolis Traffic Control Manual and Maintenance of Traffic (MOT) Regulations. Must be able to comprehend/apply both written and verbal instructions. Ability to read and interpret maps, guides and manuals. Familiarity with City and County streets/roads. Maintain accurate and detailed daily records. Must be able to lift at least fifty (50) pounds and carry fifty (50) pounds for an extended distance (150’ +/-). Utilizing standard city issued utility tools, incumbent must be able to remove and replace a range of storm water or other structure castings. Exercise sound and practical independent judgment. Operate and generally maintain a variety of tools and equipment. Cope with/manage emergencies and high-pressure situations. Interpret and follow instructions, plans, standards, specifications and regulations. Acceptable vision that will allow driving and performing response tasks at night/low-level light conditions is required. Must be a Marion County resident within six (6) months from date of hire.

Working Conditions

Work is performed primarily outside with exposure to all types of weather, including direct sunlight, high heat and extreme cold conditions. Work may involve rough uneven surfaces, climbing/descending slopes/embankments, jumping over or into/climbing out of trenches and navigating other obstacles. Incumbent is exposed to noise, dust, fumes, smoke, gases, grease, oils, vibrations and contaminated water/fluids. Work may occur on slippery surfaces around machinery with moving parts and around moving vehicles and objects. Incumbent works in a team with others or alone depending on assignments.

All rates are weekly.

2026 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:5e20097e-ebaa-4d21-bbda-dca9a0bec89b

Optional Life Insurance Employee Only (rates per $1,000 per month)

• 25-29 $0.058
• 30-34 $0.083
• 35-39 $0.099
• 40-44 $0.132
• 45-49 $0.223
• 50-54 $0.363
• 55-59 $0.600
• 60-64 $0.795
• 65-69 $1.329
• 70 + $2.054

Important Perf Update

• For more information on eligibility options, refer to Proposal 21-288 https://bit.ly/3exq8yR
• All employees hired/rehired after to 1/1/2022 have a choice to select the PERF Hybrid plan (3% + Pension) or the INPRS My Choice: Retirement Savings plan (3% + 1% Contribution). The Hybrid plan consists of two components:

Employees hired/rehired by the City and County between 1/1/2017 and 12/31/2021 will be automatically enrolled in the PERF My Choice: Retirement Savings plan. This plan is an annuity savings account (ASA) only plan and does not have a pension component. Any service that an employee has in the My Choice: Retirement Savings Plan will not count toward the service time requirements for pension eligibility in the Hybrid Plan.

With the PERF My Choice: Retirement Savings Plan, the ASA is split up into two parts:

Part one - This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.

Part Two - This Consists Of An Additional Variable Rate Contribution Paid By The City Toward Your ASA. This Variable Rate Contribution Is Currently 1% Of Your Gross Wages. Vesting In The Value Of The Variable Rate Employer Contribution Will Vary By Length Of Participation. You Are

• 20 percent vested after 1 full year of participation
• 40 percent vested after 2 full years of participation
• 60 percent vested after 3 full years of participation
• 80 percent vested after 4 full years of participation
• 100 percent vested after 5 full years of participation
• All employees hired/rehired prior to 1/1/2017 are grandfathered into PERF Hybrid plan. The Hybrid plan consists of two components:

Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.

Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.

City Employees hired/rehired between 1/1/2017 and 12/31/21 that are members of the City AFSCME labor union can choose to enroll in either the PERF My Choice: Retirement Savings plan or the PERF Hybrid plan. Both plans are described above. Employees have 60 days to choose which option they want, and by state law this cannot be changed. If no choice is made, the employee will then be automatically added to the PERF My Choice: Retirement Savings plan.

The Indiana General Assembly has enacted a provision that allows public employees to make voluntary contributions in addition to the mandatory three percent (3%) contributions. Employees may contribute up to an additional ten- percent (10%) of their compensation per pay period to the annuity savings account. This means that the maximum level of contributions to the annuity savings account under this new provision is thirteen percent (13%) of an employee's compensation per pay period.

Employees who separate from the city within their first ten (10) years of employment need to contact INPRS - PERF regarding their ASA account.

Questions relating to PERF may be directed to INPRS - PERF at:

Indiana Public Retirement System

Public Employees' Retirement Fund

One North Capitol, Suite 001

Indianapolis, Indiana 46204

[phone]

01

Do you have experience in construction or maintenance?

• Yes
• No

Do you possess a valid CDL?

• Yes
• No
• Required Question