Rapid-Response Case Manager – Adult Outpatient

Northeast Kingdom Human Services (NKHS); Newport (VT); On-site; USD 52,000 - 65,000; Full time

Job summary

Northeast Kingdom Human Services (NKHS) is seeking an Adult Outpatient Case Manager in Vermont to support clients through crisis management and recovery planning. The role emphasizes strong client service and timely access to services, with emphasis on early screening and intervention.

The candidate will perform case coordination, urgent next-day follow-ups, and triage appointments, while maintaining accurate records and collaborating with the clinical team to connect clients to community

Qualifications

• Experience in crisis management and recovery planning.
• Strong client service and resource connection skills.
• Ability to perform early screening, triage, and next-day follow-ups.

Responsibilities

• Provide immediate response to referrals with excellent client service and rapid access to services.
• Know community and agency resources to make appropriate referrals.
• Conduct early screening and crisis counseling, including risk assessment.
• Provide comprehensive case management, coordination, and referrals.
• Maintain accurate clinical records and documentation.
• Participate in clinical team meetings to coordinate services.
• Provide consultation and education to the community and schools as needed.

Job description

This job was posted by https://www.vermontjoblink.com : For more

information, please see: https://www.vermontjoblink.com/jobs/1370513

**Adult Outpatient Case Manager**

The Adult Outpatient Case Manager responds to and develops initial

crisis management and recovery plans for clients. The ideal candidate

will embrace excellent customer service with resource information and

connecting clients to immediate access of services reducing the barriers

to treatment. In this dynamic role the Adult Outpatient Case Manager

will also regularly provide early screening and intervention; case

coordination; urgent next day follow-up and triage appointments.

**RESPONSIBILITIES & SCOPE**

• Provides immediate response upon referral receipt to provide:
  
  

excellent client service; resource information; expeditious access

to services; identify and reduce barriers; increase problem solving;

develop initial treatment plan goals; early screening and

intervention; case management; urgent next day follow-up and triage

appointments.

• Understanding of community and agency resources and the ability to
  
  

make appropriate referrals.

• Conduct early screening, intervention, and crisis counseling,
  
  

including risk assessment and triaging immediate needs.

• Provide comprehensive case management, coordination, and referral
  
  

services.

• Maintain accurate clinical records and documentation.
• Actively participate in clinical team meetings to inform and
  
  

coordinate services.

• Consultation and educational services to the community, area
  
  

agencies, professionals, and schools as required.