Rapid Re-Housing Case Manager

Mykroc; Minneapolis, Northern (MN, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Disability and Life Insurance

Flexible Spending Accounts

403(b) Retirement Accounts

Pension Plan

Generous Time Off

Job summary

The Salvation Army of the Twin Cities is seeking an RRH Case Manager to lead housing placement, case management, and community partnerships in a 35-hour week role in Minneapolis, MN. You will assess participants, coordinate services, and help clients move from crisis to stability.

Responsibilities include Coordinated Entry assessments, data entry, and collaboration with partners, all while adhering to program goals and mission-driven values. Strong communication and confidentiality are required.

Qualifications

• Bachelor’s degree in a relevant field; an equivalent combination of education and experience may be considered.
• Must be licensed by the state board if the degree is in social work.
• Previous experience in social services required.
• Must pass background checks and possess a valid driver’s license.
• Strong interpersonal and communication skills.
• Maintains confidentiality and exercises sound judgment when handling sensitive information.
• Works with integrity, valuing honesty and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Responsibilities

• Housing placement and partnerships to coordinate referrals and placements.
• Provide strength-based, holistic case management to RRH participants, including Coordinated Entry assessments.
• Maintain accurate participant files and complete required data entry and documentation.
• Participate in meetings and community activities supporting RRH goals and partnerships.

Skills

Communication skills

Interpersonal skills

Organizational skills

Driver's license

Confidentiality

Microsoft Office

Education

Bachelor's degree

Job description

The Salvation Army of the Twin Cities is dedicated to “Doing the Most Good” by providing holistic, person-centered services that empower individuals and families. Core programs include case management, basic needs assistance, housing and shelter services, community resource connections, and pastoral care.

HOPE Harbor and Harvest Hills provide supportive housing and wraparound services that help individuals transition from crisis to stability, with a focus on building self-sufficiency, resilience, and community.

The Rapid Re-Housing (RRH) Case Manager is responsible for assisting in the development, implementation, and oversight of the RRH program. The Case Manager empowers participants in navigating housing and community resources through targeted case management services. The Coordinator empowers participants experiencing homelessness and housing instability to secure and maintain housing, increase their self-sufficiency, and connect to their communities. Additionally, the Coordinator provides direct assistance and supports Coordinated Entry efforts by completing participant assessments and collaborating with community partners.

$20.81 to $25.35 per hour, 35 hours a week

53 Glenwood Ave, Minneapolis, MN 55403

Essential Functions (approximate time spent)

• Housing Placement and Community Partnerships (40%): Collaborate with community partners to coordinate referrals and housing placements. Develop and maintain relationships with community resources and service providers, complete intake for eligible RRH participants, and promote RRH and The Salvation Army social services throughout the community.
• Case Management and Participant Support (45%): Provide strength-based, person-centered, holistic case management to RRH participants, including completing Coordinated Entry assessments, developing individualized housing stability plans, coordinating services, and supporting participants in achieving program goals.
• Documentation and Data Management (10%): Maintain accurate, timely participant case files and complete required database entry and program documentation in accordance with organizational and funding requirements.
• Program and Community Engagement (5%): Participate in internal and external meetings, trainings, and community activities that support Salvation Army and RRH goals, partnerships, and program objectives.

Education and Experience

• Bachelor’s degree in a relevant field. An equivalent combination of education and experience may be considered in lieu of a degree.
• Must be licensed by the state board if the degree is in social work.
• Previous experience in social services required.
• Must pass background checks, possess a valid driver’s license, and meet MVR requirements.
• Strong interpersonal and communication skills.
• Maintains confidentiality and exercises sound judgment when handling sensitive information.
• Works with integrity, valuing honesty and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods and working on a computer.
• Professional office environment with regular interaction with participants, community partners, and service providers.
• Must be able to communicate clearly.
• Standard business hours with occasional evenings and weekends.
• Occasionally lift 20 pounds.

Supervisory Responsibilities

• None.

Driving/Travel Requirements

• Regularly operate agency vehicles and travel throughout the service area in support of program operations.

Other Duties

• All employees recognize that The Salvation Army is a church and agree to support its mission.
• This job description is not all-inclusive and is intended to outline essential functions. The supervisor may assign additional duties, responsibilities, and tasks as needed.

Additional Information

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

The Salvation Army offers a competitive benefits package including:

• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off