Ramp Supervisor

Southern Arkansas University; Piedmont (CA); On-site; USD 24,452 - 28,240; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on American Airlines network

Medical and dental available

Job summary

A regional airline is seeking a Ramp Supervisor to oversee operational activities, manage staff training, and coordinate schedules at the airport. Candidates should possess strong organizational skills, be able to work under pressure, and be familiar with Microsoft Office. The position offers a starting rate of $17.75 to $20.50 per hour, along with a comprehensive benefits package including pay for training, vacation, and medical benefits.

Qualifications

• Excellent multi-tasking skills are essential for success.
• Able to manage training and compliance effectively.
• Must handle physical tasks like lifting and assisting passengers.

Responsibilities

• Oversee and direct on-job training for new hires.
• Conduct briefings and distribute training materials.
• Create schedules and provide hands-on assistance.

Skills

Outstanding organizational skills

Ability to work independently

Ability to defuse conflicts

Familiarity with Microsoft Office Suite

Ability to work a flexible schedule

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK

Sabre

Job description

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We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry‑leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Supervisor in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The Ramp Supervisor also conducts briefs, distributes training materials/checklists to mentors, creates schedules, and provides hands‑on assistance to the training department. The successful candidate will have outstanding organizational skills, be able to defuse conflicts among team members, and be familiar with Microsoft Office Suite. This position will report to the General Manager.

Responsibilities

• Provide oversight and direct on‑job training for new hires and recurrent training for existing employees in all ramp functions
• Conduct briefing and distribution of training materials/checklists to mentors
• Create and coordinate schedules
• Provide hands‑on assistance to the Training Department along with feedback to direct managers
• Approve employees for release to duty after completion of training programs
• Coach and provide career development to staff
• Correct non‑compliant behavior and impose disciplinary action as required
• Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
• Manage a staff of employees with varied duties
• Administrative duties, including daily/weekly/monthly reports
• Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
• Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on‑time performance and quality customer service
• Provide support when employee absence affects the operation

Job Qualifications and Competencies

• Outstanding organizational skills and ability to multi‑task
• Ability to work independently, set and meet own deadlines
• Ability to work well with all levels of management and support staffAble to defuse conflicts among team members
• Familiarity with Microsoft Office Suite
• Ability to work a flexible schedule

Preferred Qualifications

• Current Piedmont employee with a minimum six months of service
• Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
• Extensive knowledge of QIK, Sabre
• Bachelor’s Degree in Aviation, Business, or related field
• Use of computers and other office equipment
• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
• Handle objects up to 70 pounds
• Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10‑year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate

$17.75/Hourly – 20.50/Hourly (Based on locale and experience)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.