Ramp Operations Leader – Fast-Paced Airport

JCSI; San Francisco (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid Time Off

Paid Sick Time

Career growth opportunities

Job summary

JCSI is seeking a Ramp Operations Supervisor in San Francisco, CA (Onsite) to lead daily ramp operations for aircraft catering and loading. You will supervise 20–30 frontline staff per shift and coordinate with flight operations, dispatch, and catering teams to keep flights on time.

The role requires strong leadership, safety awareness, and decision-making under pressure. You will work a 24/7 schedule, with AM, swing, or overnight shifts, and contribute to a safety‑driven, high‑performing

Qualifications

• Experience in ramp operations, airline catering, or airport operations.
• 3+ years of ramp operations experience; 1–3 years also considered.
• Strong leadership and supervisory skills.
• Excellent communication and problem-solving abilities.
• Ability to make quick decisions under pressure.
• Knowledge of aviation safety regulations.
• Valid driver’s license and ability to operate ground service equipment.

Responsibilities

• Oversee daily aircraft catering and loading operations to ensure flights depart safely and on schedule.
• Supervise approximately 20–30 employees per shift, including drivers, helpers, flight checkers, and coordinators.
• Coordinate with flight operations, dispatch, transportation, and catering teams to ensure timely servicing.
• Monitor ramp activity, equipment utilization, and workflow to maximize efficiency.
• Resolve operational issues quickly while maintaining service standards.
• Maintain operational records, reports, and performance metrics.
• Schedule, train, coach, and develop frontline employees.
• Provide direction and support during each shift to promote teamwork.
• Make real-time operational decisions and escalate when needed.
• Foster a positive, safety-focused work environment.
• Ensure OSHA, FAA, TSA, and company safety standards are followed.
• Conduct routine safety inspections and training sessions.
• Promote safe operating procedures and continuous improvement.

Skills

Leadership

Supervision

Communication

Problem solving

Decision making

Safety awareness

Job description

JCSI is seeking a Ramp Operations Supervisor in San Francisco, CA (Onsite) to lead daily ramp operations for aircraft catering and loading. You will supervise 20–30 frontline staff per shift and coordinate with flight operations, dispatch, and catering teams to keep flights on time.

The role requires strong leadership, safety awareness, and decision-making under pressure. You will work a 24/7 schedule, with AM, swing, or overnight shifts, and contribute to a safety‑driven, high‑performing