Ramp General Manager at Dulles Airport

Flightline Support Group LLC; Chantilly (VA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Vacation

Sick Pay

Birthday PTO

Mental Health PTO

Bereavement PTO

Jury Duty PTO

Holiday Pay

Free Parking

Employee Assistance Program

Financial Wellness Program

Employee Discounts

Job summary

Flightline Support Group LLC in Chantilly, VA is seeking an experienced Airport Operations Ramp Service General Manager to oversee the Dulles Airport station. You will lead ramp operations, ensure safety, manage schedules, and provide excellent customer service at the airfield.

The role includes hiring and training staff, budgeting, and maintaining ground support equipment, with a focus on safety, compliance, and performance.

Qualifications

• 5+ years of leadership in an airport ramp operations environment.
• Valid driver's license with clean record, no major violations in 3 years.
• Experience driving on the airfield at Dulles Airport.

Responsibilities

• Manage all aspects of airfield ramp operations and supervise staff.
• Hire, train, and schedule employees; monitor ramp performance and safety.
• Oversee maintenance of ground support equipment and order supplies.
• Develop and enforce safety action plans and compliance with policies.

Skills

Leadership experience

Airfield operations knowledge

Safety compliance mindset

Staff hiring and training

Job description

We are seeking a highly experienced Airport Operations Ramp Service General Manager to oversee the operations and management of our Dulles Airport station. The ideal candidate will have a strong background in airport ramp operations management, ensuring the smooth functioning of all airfield activities.

• At least 5 years of leadership experience in an airport ramp operations environment
• A valid driver's license for at least one full year, with a clean driving record, without any moving violations or suspensions in the last 3 years, is required.
• Experience and knowledge of driving on the airfield at Dulles Airport
• JOB OVERVIEW:
  • Manage all aspects of airfield ramp operations, direct and coordinate activities of workers engaged in providing airfield services to customers, and carry out supervisory responsibilities per company policies and applicable laws. Hire and train new employees, manage complex flight-linked work schedules, monitor ramp performance, order supplies, and oversee the maintenance of ground support equipment.
• LOCATION:
  • Chantilly, VA
• POSITION STATUS:
  • This position is FULL-TIME, exempt
• SALARY:
  • 75-85K/yr. (Based on relevant experience)
  • Performance Bonus
• BENEFITS:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance (100% paid by Flightline)
  • 401K
  • Vacation
  • Sick Pay
  • Birthday PTO
  • Mental Health PTO
  • Bereavement PTO
  • Jury Duty PTO
  • Holiday Pay
  • Free Parking
  • Employee Assistance Program
  • Financial Wellness Program
  • Employee Discounts
    • All benefits are subject to applicable waiting periods and other eligibility requirements
• ESSENTIAL FUNCTIONS:
  • Follow and enforce all company policies and procedures.
  • Establish operational Safety Action Plans, track accidents, and injury goals for performance, and confirm the established safety programs comply with corporate policy.
  • Reduce OJI claims.
  • Promptly, (within an hour, except in extenuating circumstances), be present on the airfield or facility, to begin the investigation of any accidents, incidents or injuries reported by staff.
  • Review and/or prepare reports of findings from investigations of accidents, injuries, and inspections of facilities.
  • Assist with station quality assurance audits.
  • Audit work progress, equipment, materials, and worksites to verify safety and ensure that specifications are met.
  • Establish and direct workforce plan designed to meet future staffing needs with an emphasis on the professional development of internal candidates for promotion.
  • Develop current staff to work closely with customers’ management and front-line team members to increase productivity.
  • Coordinate the management performance evaluation process and support all recommended training and goals related to management development.
  • Encourage employee suggestions and involvement in the improvement and growth of the station, its processes, and people.
  • Work closely with the training activities necessary for current operations, future openings, and transitioning of new markets/stations.
  • Review the current training program and initiate necessary improvements for the safe and compliant operation of the facility.
  • Build and cultivate relationships within the regional aviation community to procure new business.
  • Maintain supplied budget from corporate, manage labor costs, and spending, and fulfill service quotas to maximize monthly revenue.
  • Ensure customers’ specifications and requirements are followed, all products and services are prepared and/or performed to the customers’ satisfaction. Develop and maintain excellent client relationships through periodic meetings at individual airports.
  • Promote, initiate, and conduct effective communication between departments, groups, and individuals for the understanding of and emphasis of the company’s commitment to customers & individuals.
  • Assist in the development of standard operating procedures and policy manual development.
  • Organizing and seeing to the safe and appropriate use of equipment, facilities, and materials needed to accomplish certain work.
• CERTIFICATES & LICENSES:
  • Required: Airport security badge - must be able to attain an airport security badge during the hiring process and maintain an active badge for the duration of employment, without lapse at any time.
  • Attaining an airport security badge is an essential function of this position, you will be required to go through the airport's process to obtain an airport security badge, which allows you access to all areas in which Flightline Support Group LLC operates. This is an airport requirement for you to access the airfield where all work is completed.
  • Required: A valid driver's license for at least 1 full year, preferably 5 full years, with a clean driving. Must maintain a valid driver's license for the duration of employment without lapse.
  • Driving company vehicles and equipment is an essential function of this position, managers must maintain a valid driver's license without lapse for the duration of employment with Flightline Support Group LLC, and must maintain a clean driving. During the training process, managers must pass all airport required driver training to be able to drive on the airfield and must also pass a driving evaluation by Flightline Support Group LLC.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

It is Flightline Support Group policy to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity, or age limitations will be adhered to by the company where appropriate.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more, visit the E-Verify website

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.