Ramp Agent - MEM (Part-Time)

swa; Memphis (TN); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Free flights

401(k) match

Profit sharing

Health insurance

Day-one benefits

Job summary

Southwest Airlines is seeking Ramp Agents in Memphis to guide planes, load and unload baggage, and assist with de-icing to keep flights on schedule. This is a part-time, outdoor role where teamwork and safety are essential.

New hires undergo 4–6 weeks of training (8 hours/day, 5 days/week). After training, shifts are 6.5 hours across 5 days with potential overtime. U.S. citizenship or current work authorization required.

Qualifications

• Part-time position; 32 hours over 5 days.

Responsibilities

• Provide friendly service and maintain positive relationships with customers.
• Guide aircraft on ramps and terminals, load and unload baggage and cargo.
• Assist with de-icing during cold weather and ensure safe operations.
• Receive and record baggage and air cargo as required.
• Follow planned loading/unloading procedures and submit required slips.
• Support timely departures and maintain operational efficiency.

Job description

Department:

Ground Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Pay & Benefits:

Pay of $20.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.

Explore more benefits you'll love: https://careers.southwestair.com/benefits

Looking for a role where you'll be at the heart of every successful departure? Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather , and help keep our operation running smoothly. It's a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you'll gain valuable experience and learn new things in this role - all while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/DayOnTheRamp

Additional D etails

This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.

New Hires will complete 4- 6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.

After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.

This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.

Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

Learn more about becoming a Ramp Agent and the FAQs: careers.southwestair.com/southwest-ramp-agents

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Duties and Responsibilities

• Provide friendly service to and maintains positive relationships with all internal and external Customers
• Work in a cooperative spirit to ensure the success of our Company
• Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
• Load, unload, service, guide, and direct Company Aircraft
• Receive and record Customer baggage, air freight, mail and company materials as required
• Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
• Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
• Warehouses, weighs, stacks, picks up and delivers air cargo, checks air c