Ramp Agent - BHM (Part-Time)

swa; Birmingham (AL); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Free flights

401(k) match

Profit sharing

Health insurance

Immediate health coverage

Job summary

Southwest Airlines is hiring a Ramp Agent in Alabama to support outdoor ramp operations, guiding aircraft, loading and unloading baggage, and maintaining schedules. The role emphasizes teamwork, safety, and exceptional customer service in a fast-paced airport environment.

New hires undergo 4–6 weeks of training, with part-time shifts and potential overtime. This position requires U.S. citizenship or valid work authorization and offers benefits including travel passes and health coverage.

Qualifications

• Customer service experience preferred.
• Able to work in a fast-paced environment.
• U.S. citizenship or current authorization to work in the U.S.
• Part-time schedule availability and willingness to train.

Responsibilities

• Provide friendly service to customers and maintain positive relationships.
• Work in a cooperative spirit to support successful operations.
• Deliver legendary customer service at ramps and terminals.
• Load, unload, and guide aircraft and baggage as needed.
• Record and transport cargo and baggage, and prepare related records.
• Assist in loading and securing cargo per plan.

Skills

Customer service

Teamwork

Communication

Safety awareness

Job description

Department

Ground Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description

*** For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Alabama. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Ramp Agent position at BHM within the last 12 months.***

Pay & Benefits

Pay of $20.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.

Benefits you'll love

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.

Explore more benefits you'll love: https://careers.southwestair.com/benefits

Looking for a role where you'll be at the heart of every successful departure?

Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather , and help keep our op eration running smoothly. It's a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you'll gain valuable experience and learn new things in this role - all while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/DayOnTheRamp

Additional details

This is a part-time op portunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.

New Hires will complete 4- 6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.

After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.

This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.

Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight op erations, but there are also op portunities to trade shifts and find a schedule that works for you.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

Learn more about becoming a Ramp Agent and the FAQs: careers.southwestair.com/southwest-ramp-agents

Duties and Responsibilities

• Provide friendly service to and maintains positive relationships with all internal and external Customers
• Work in a cooperative spirit to ensure the success of our Company
• Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
• Load, unload, service, guide, and direct Company Aircraft
• Receive and record Customer baggage, air freight, mail and company materials as required
• Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
• Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
• Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against acc

Equity and Diversity Statement

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.