Rainstorm Car Wash Customer Service Representative

Circle K Stores Inc.; Springfield (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay + Commissions

Paid Vacations

Medical, Dental, Vision Coverage

401K with company match

Free Employee Car Wash Membership

Tuition Reimbursement

Work with motivated people

Fast Career opportunities

Job summary

Circle K Stores Inc. is hiring a Car Wash Attendant in Springfield, IL. The role involves greeting customers, explaining wash options, and guiding vehicles through the wash process to ensure a smooth customer experience.

Responsibilities include assisting at pay stations, handling inquiries, and keeping the wash area clean and safe in outdoor, variable weather conditions. Strong communication and teamwork are essential, with benefits and growth opportunities outlined in the job description.

Qualifications

• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Ability to recommend different wash memberships to customers.
• Ability to work as a team.
• Proficient computer skills with the ability to learn a point of sales system.
• Strong work ethic and professional attitude.

Responsibilities

• Greet customers, answer questions, and explain wash options.
• Stand at pay stations and assist customers.
• Field customer inquiries.
• Guide customer vehicles into the wash tunnel.
• Maintain wash area cleanliness and operate equipment.
• Report to work on time and follow dress code.

Skills

Communication

Sales

Customer Service

Active Listening

Teamwork

POS Skills

Professional Attitude

Tools

Point of Sale System

Job description

Store 4701825: 2905 Adlai Stevenson Dr, Springfield, Illinois 62703 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for greeting customers, answering questions, and explaining the wash options available.
• Stand at the pay stations and assist every customer that comes through the wash.
• Field customer inquiries.
• Guide customer vehicles into the wash tunnel.
• Upkeep the condition of the car wash by performing cleaning tasks such as taking out the garbage, sweeping the lot, and using a pressure washer to clean the wash bay.
• Performs other duties and responsibilities as assigned.
• Reports to work on time and follows the dress and appearance code.

Duties and Job Breakdown Percentages: 70% Customer Interaction 20% Site Upkeep (Cleaning/Maintaining) 5% Opening/Closing Procedures 5% Basic/Light Troubleshooting of Daily Duties

Job Requirements:

• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Ability to recommend different wash memberships to customers.
• Ability to work as a team.
• Proficient computer skills with the ability to learn a point of sales system.
• Strong work ethic and professional attitude.

EXPERIENCE:

Customer service and some sales experience preferred.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing the duties of this position, the employee is frequently required to Stand and walk throughout the workday. Use of hands; reach with hands and arms. Climb or balance; stop, crouch and kneel. The employee must be able to work in damp and humid conditions. The employee must be able to work in outdoor variable weather conditions. The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs. Expose to noise.

WORKING ENVIRONMENT:

The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others. This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.

SUPERVISION RECEIVED:

The team member must be capable of performing their responsibilities with minimal supervision.

Additional Job Description As a Car wash Attendant, you will enjoy:

• Competitive Pay plus commissions opportunity.
• Paid Vacations
• Large Stable employer
• Medical, Dental, and Vision Coverage
• 401K plan with competitive company match
• Free Employee Car Wash Membership
• Tuition Reimbursement
• Work with fun motivated people
• Fast Career opportunities

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

The ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB. NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.

Hiring Range: $15.50 to $16.00

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.