Rail Transit Supervisor

Metropolitan Council; El Segundo (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Metropolitan Council in the Twin Cities area seeks a Rail Transit Supervisor to oversee Light Rail operations from the Rail Control Center. You will monitor rail movement and direct operations while supervising field crews to ensure safety and on-time service.

Strong leadership and transit operations experience, plus a valid driver’s license, are required. This is an on-site role with weekend/holiday coverage and a DOT-regulated safety environment.

Qualifications

• Experience in transit/operations/supervisory roles, with a degree in Business Administration, Transportation, or related field.
• Ability to monitor and direct rail movements in a control center and in the field.
• Must meet DOT medical qualifications and possess a valid driver’s license.

Responsibilities

• Oversees day-to-day activities for assigned rail territories with safety and on-time performance focus.
• Monitors operator performance, on-time rail performance, and service delays; documents incidents.
• Reacts quickly to incidents using internal/external resources for safe resolutions.
• Coordinates with maintenance to ensure equipment availability for uninterrupted service.
• Works 80% in a control center monitoring rail movement; 20% in field support, regardless of weather.
• Adheres to company policies and supervision guidelines.

Skills

Computer applications

Report writing

Public speaking

Multi-tasking

Leadership

Education

High school diploma/GED with seven years experience; one year lead/supervisory

Associate degree with five years experience; one year supervisory

Bachelor’s degree with three years experience; one year supervisory

Tools

Radio systems

Control center software

Job description

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and prior to Covid, provided more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

We are committed to supporting a diverse workforce that reflects the communities we serve. We are also a Veteran Friendly employer and encourage Veterans to apply.

How your work would contribute to our organization and the Twin Cities region:

Rail Transit Supervisors are an integral part of the organization, overseeing Metro Transit's Light Rail Operations from the Rail Control Center (RCC). They are responsible for the safe and efficient operation of the Light Rail system through monitoring and directing rail movement from the RCC. Rail Transit Supervisors are also responsible for field supervision of Rail Operations and Facilities including station platforms, station structures, and equipment. Rail Transit Supervisors are expected to follow and enforce all company policies, procedures, rules, and guidelines.

NOTE:

This posting will create an eight (8) month eligible list for current and future positions. This position will work onsite at the Rail Control Center or will be traveling in the rail operations field. Hours will vary with the requirement to work weekends and holidays. The candidate's permanent residence must be in Minnesota or Wisconsin.

• Oversees the day-to-day activities and operations for an assigned portion of both mainline and yard territories with a focus on safety and on-time performance.
• Monitors, addresses, and thoroughly documents operator performance, on-time rail performance, service delays, emergencies, and facility concerns.
• Reacts quickly and utilizes appropriate personnel, both internal and external, to come to a safe and efficient resolution of all special events, service disruptions, and emergencies.
• Coordinates with LRT Vehicle and Systems Maintenance to ensure that equipment is available to provide uninterrupted revenue service at all times.
• Coordinates with internal and external stakeholders to ensure planned and unplanned maintenance activities are safely executed.
• 80% of time is spent in a control center setting utilizing highly technical computer software to monitor and control train movement while communicating via 800mhz radio systems.
• 20% of time is spent working outside in a field support role, regardless of weather conditions.
• Works in a team-centered technical environment; to be successful in the position, individuals must be capable of high mental concentration, work well under stress, and have a strong multi-tasking ability.

Any of the following combinations of experience in transit, transportation, operations, emergency services, fast paced or high-pressure environments or closely related field and completed educational degree in Business Administration, Transportation, or closely related field with one (1) year of verifiable lead or supervisory experience:

• High school diploma/GED with seven (7) years of experience including one (1) year of verifiable lead or supervisory experience.
• Associate degree with five (5) years of experience including one (1) year of verifiable lead or supervisory experience.
• Bachelor’s degree or higher with three (3) years of experience including one (1) year of verifiable lead or supervisory experience.

What additional skills and experience would be helpful in this job (desired qualifications):

• Experience working in a Control or Dispatch center.
• Experience working in an organization that operates 24 hours a day and 7 days a week.
• Strong leadership skillset.
• Demonstrated ability to promote and support an equitable, positive, and respectful work environment that values cultural diversity among all employees.

License Requirement:

• Must have a valid driver's license and an acceptable driving record.
• Must maintain valid DOT/medical qualifications.

Metropolitan Council Employees Only:

Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for lead/supervisory experience.

• Metro Transit Leadership Academy = 1 year
• Project Management Development Program (12-month session) = 1 year
• Project Management Development Program (6-month session) = 6 months
• Four Learning Institute Certificates - You must obtain all four certificates listed below to receive credit for 6 months supervisory experience.

• Leading Self-Personal Effectiveness Certificate
• Leading Self-Communication Certificate
• Leading Self-Business Skills Certificate
• Leading Others-Preparing for Supervisor Certificate

What knowledge, skills and abilities you should have within the first six months on the job:

• Skilled in the use of computer applications and the ability to transfer data between software applications with multiple applications open simultaneously.
• Ability to efficiently document needed information through the use of keyboarding/typing.
• Ability to operate multi-channel Metropolitan Council radio systems.
• Ability to read, analyze and interpret documents such as safety rules, technical procedures, operating and maintenance manuals.
• Ability to write reports, operating procedures, inter-departmental correspondence.
• Ability to speak effectively before groups of customers and employees.
• Ability to carry out assigned duties in a highly charged and stressful environment for significant periods of time.

What you can expect from us:

• We offer theopportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training.
• We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us!

Union/Grade:

Transit Managers and Supervisors Association / Grade G

FLSA:

Non-exempt

Safety Sensitive:

Yes, subject to DOT random drug testing

What your work environment will be:

Work is performed in a call center/control center environment and in the field of rail operations. Requires conducting field inspections and off-site duties as required. Position has exposure to working near moving parts, fumes and airborne particles, outdoor weather conditions and vibration. Requires travel between primary work site to other sites. Must be flexible with the ability to work varying shifts, weekends, and holidays.

Physical Requirements:

• Walk and stand for up to 8 hours per day.
• Sit up to 8 hours per day.
• Climb in and out of rail cars at varying heights, up to 36".
• Kneels, squats, or bends up to 1 hour per day.
• Occasionally operate/throw various types of rail switches both mainline and yard.
• Must be able to lift and carry up to 50 pounds. Reach with hands and arms frequently below chest height and occasionally overhead.
• Able to speak clearly and concisely and be able to hear normal conversations, radio transmissions, telephone conversations, and ring tones.
• Must have adequate vision for reading documents and manuals and required computer work.
• Must be able to pass a mandatory D.O.T. physical with a color vision test, and a light rail "physical agility" test.
• Must pass Metropolitan Council alcohol/drug screen testing as outlined in Metropolitan Council policy #4-9-1, Drug Free Workplace.
• Ability to wear required safety equipment, including footwear, vest, protective eyewear and safety helmet.

What steps the recruitment process involves:

• We review your minimum qualifications.
• We rate your education and experience.
• We conduct a structured panel interview.
• We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council

You must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case‑by‑case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council

You must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

This position involves access to Criminal Justice Information (CJI) as defined by the FBI CJIS (Criminal Justice Information Services) Security Policy. In accordance with section 5.12.1.1 of the FBI Security Policy, all applicants must agree to a state of residence and national fingerprint-based record check. If the result of the record check reveals criminal convictions, the nature and circumstances of those convictions will be reviewed by the Metropolitan Transit Police Department and/or the Minnesota Bureau of Criminal Apprehension to determine if access to Criminal Justice Information will be permissible. If it is determined that access to Criminal Justice Information would not be permissible, the candidate will no longer be considered for the position.

IMPORTANT:

If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Aff.

The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email [e-mail].