Radiology Support Tech: Interventional & Patient Care

Baystate Health; Westfield, Northern (MA, KY); Hybrid; USD 27,000 - 36,000; Full time

Job summary

Baystate Health in Westfield, MA seeks a Technical Assistant to support radiology technologists in exam rooms and during interventional procedures. You will greet patients, explain procedures, and coordinate care with nurses and physicians to ensure a smooth patient experience.

Responsibilities include maintaining a clean environment, transferring patients, operating software like Cerner and TeleTracking, and handling clerical tasks and inventory.

Qualifications

• High school diploma or equivalent.
• Basic Life Support (BLS) from American Heart Association.
• GED or HiSET (Required)

Responsibilities

• Managing the Patient Experience: Greet patients promptly in a warm, friendly manner and verify demographics.
• Hospitality: Maintain a clean patient and working space and direct patients to amenities.
• Practices the hospital's operating principles of Trust, Respect, Integrity, Collaboration, and Communication.
• Transfers: Assist in transfer of patients on and off stretchers, beds, wheelchairs, and other equipment.
• Communications: Keep patients informed of wait times and assist/escort as appropriate.
• Infection control: Perform terminal cleaning and maintain infection control practices.
• Safety: Observe health and safety requirements and body substance precautions.
• Patient assistance: Help with bathroom or bedpan as needed.
• Teamwork: Participate in department projects and communicate with staff and patients.
• Equipment handling: Move oxygen tanks, IV poles, and assist with transport.
• Clinical software: Use Teletracking, SRS, Cerner, Radnet, Synapse, etc.
• Supply and inventory: Manage supplies, stock, and laundry handling.
• In-service: Maintain yearly validations and attend departmental meetings.
• Clerical duties: Scheduling, report and image retrieval, and communication with patients.
• Interventional biopsy: Assist technologist during interventional biopsy exams.
• Prep: Prepare exam trays for biopsy procedures.
• Pre/post care: Support pre-, peri-, and post-patient care with radiology staff.
• Other: Perform duties of Radiology Technical Assistant I and II as needed.

Skills

Verbal and written communication

Lifting mechanics

Education

High school diploma or equivalent

GED or HiSET (Required)

Tools

TeleTracking

SRS

Cerner

Radnet

Synapse

Job description

Baystate Health in Westfield, MA seeks a Technical Assistant to support radiology technologists in exam rooms and during interventional procedures. You will greet patients, explain procedures, and coordinate care with nurses and physicians to ensure a smooth patient experience.

Responsibilities include maintaining a clean environment, transferring patients, operating software like Cerner and TeleTracking, and handling clerical tasks and inventory.