Radiology Regional Operations Manager -

Shared Medical Services, Inc.; Saint Paul (MN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K + ESOP

Paid Vacation

Paid Holidays

Company vehicle

Company cell phone

Job summary

Shared Medical Services seeks a Radiology Regional Operations Manager - PET/CT to lead a skilled team, coordinate daily ops, and uphold high-quality patient care across regional sites in the Great Lakes and Twin Cities area.

The role requires travel, strong leadership, and collaboration with customers to ensure exam quality and service excellence. SMS ONETEAM culture emphasizes ownership and professional development.

Qualifications

• Must be certified as Nuclear Medicine Technologist (NMTCB or ARRT-N).
• Active permit to practice where applicable.
• Valid driver's license with good driving record.

Responsibilities

• Ensure the highest level of quality and customer service through daily operations and supervision.
• Supervise Technologists, Medical Imaging Assistants and Drivers.
• Oversee daily operations of all assigned scanners.
• Respond to and resolve operational issues, including off-hour emergencies.
• Conduct ROM observations and staff meetings as required.
• Support network development, equipment and personnel growth.
• Assess equipment performance and coordinate with service vendors.
• Maintain technical competency through ongoing education and training.
• Ensure policy compliance (QA, Transportation/Safety, Health/Safety).
• Work with Regional VP/Director on staffing, hiring, promotions, performance issues, terminations.
• Lead proactive recruiting activities: interviews, conferences, job fairs.

Skills

Team leadership

Travel readiness

Customer service

Staff coaching

Education

NMTCB or ARRT-N certification

Active permit to practice where applicable

Job description

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Radiology Regional Operations Manager - PET/CT
Full-Time Exempt

For 45 years, Shared Medical Services has been building on our strong foundation with our team of 500 industry professionals who are deeply committed to our patients and customers. We have achieved long-lasting success through our commitment to innovation, delivering unmatched patient care, and our experienced and professional team. SMS continues to be a well-respected, trusted, and proven provider of specialized medical imaging solutions.

As an employee-owned company, YOU MATTER!

As a continually growing company, we are looking to add a Regional Operations Manager to assist in our Great Lakes - Twin Cities, MN and Northwest Iowa region. In this role, you will be leading a strong team, promoting high-quality patient care while building lasting partnerships with our customers in the region. Become a difference maker in your community and join our Shared Medical Services ONETEAM!

Anticipated Schedule/Territory

• Full time availability required to support regional operations
• Flexibility required for frequent travel to sites in territory
• Territory will cover the Twin Cities and surrounding area

Responsibilities:

• Accountable for ensuring the highest level of quality and customer service through management of daily operations and supervision of team responsibilities.
• Supervises and coaches Technologists, Medical Imaging Assistants and Drivers with respect to all required job duties.
• Manages and oversees daily operations of all assigned scanners
• Responds and resolves operational issues timely, including off hour emergencies.
• Completes ROM observations and conducts team meetings with all staff as required.
• Works toward the improvement and development of the network, the equipment and its people.
• Assesses equipment performance and works with service vendors to ensure quality and maximize up time.
• Maintains technical competency through continued education and participation in company sponsored training programs.
• Ensures compliance with all applicable policies and guidelines. This includes, but is not limited to: Quality Assurance, Transportation/Safety, and Health/Safety.
• Works with Regional VP and/or Director of Field Operations in handling staffing issues such as hiring, utilization, promotions, performance management, disciplinary actions and terminations.
• Performs pro-active recruiting efforts to include; interviewing, attendance at various state and regional conferences, school presentations and job fairs.
• Follows quality assurance guidelines and maintains patient confidentiality.
• May perform additional duties such as Technologist, Medical Assistant and or Driver, as required.
• Provides applications support as needed to ensure the exam quality of the customer is being met.

Qualifications:

• Must be certified as a Nuclear Medicine Technologist (NMTCB or ARRT-N)
• Must possess an active permit to practice where applicable.
• Must possess valid driver’s license with good driving record.
• Medical, Dental and Vision Insurance
• Retirement Plans: 401K and Employee Stock Ownership Program (ESOP)
• Paid Vacation
• Paid Holidays
• Flexible Spending (Medical and Dependent Care)
• Life and AD&D Insurances
• Short and Long-term Disability Coverage
• Company Vehicle
• Company cell phone and laptop

Shared Medical Services is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.