Radiology Regional Operations Manager

Shared Medical Services Inc.; Minneapolis (MN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with ESOP

Paid Vacation

Paid Holidays

Flexible Spending (FSA)

Life Insurance

Disability Insurance

Company Vehicle

Phone and Laptop

Job summary

Shared Medical Services, a nationwide mobile imaging leader, seeks a Regional Operations Manager for the Great Lakes - Twin Cities MN and Northwest Iowa region. You will lead a strong team of technologists, assistants and drivers, promoting top patient care while building lasting customer partnerships.

Expect frequent travel and a dynamic, employee-owned culture. As an employee‑owned company, you matter and contribute to a robust ESOP program, with competitive benefits including

Qualifications

• Must be certified as a Nuclear Medicine Technologist (NMTCB or ARRT‑N).
• Must possess an active permit to practice where applicable.
• Must possess valid driver’s license with good driving record.

Responsibilities

• Oversees daily operations and ensures high-quality patient care.
• Supervises Technologists, Medical Imaging Assistants and Drivers.
• Manages scanners’ daily operation and uptime.
• Responds to operational issues, including emergencies.
• Conducts ROM observations and staff meetings.
• Coordinates staffing, hiring, and performance management.
• Ensures compliance with Quality Assurance, Safety policies.
• Provides support to achieve exam quality for customers.

Skills

NMTCB/ARRT‑N cert

Valid driver’s license

Job description

We Deliver Careers That Go Beyond the Ordinary

Work That Moves You. A Team That Supports You. Careers With Purpose.

At Shared Medical Services, we don’t just offer jobs — we build careers. As a nationwide leader in mobile imaging, we provide opportunities for drivers, technologists, operations professionals, and corporate team members to grow in a collaborative, mission-driven environment.

Whether you’re on the road or in the field, every day brings new experiences and challenges. Our mobile imaging teams deliver state‑of‑the‑art technology where it’s needed most.

Success You Can Own

At SMS, you’re more than just an employee — you’re an owner. Through our Employee Stock Ownership Plan (ESOP), you earn shares in the company at no cost to you, turning your hard work into a long‑term financial investment. When SMS succeeds, you succeed.

Flexibility & Work-Life Balance

Many of our roles offer 3‑4 day workweeks, regional travel, and predictable schedules — giving you the freedom to balance work and life.

We offer medical, dental, vision, 401(k), and paid time off, ensuring you and your family are covered. Plus, with our ESOP, you’re building wealth for the future.

A Culture of Support & Growth

Even though we work across the country , we are a tight‑knit, employee‑owned team that values collaboration, career development, and long‑term success.

Technologist, Shared Medical Services

I love my job with Shared Medical Services. To say anything less would be an understatement. I am a CT Technologist who was fortunate enough to become employed by SMS in September of 2024. I decided to apply for SMS after an SMS MRI Technologist told me about a new CT position becoming available. I had no idea there were such things as mobile CT. It turns out there are A LOT more things than mobile CT in the mobile world. I had no idea how big mobile imaging is becoming. I worked for two big corporate healthcare organizations over my 20 plus years as a technologist…..17 years in a hospital and 4 in clinical setting. I have NEVER worked for a company like SMS before. The experience so far in my employment with SMS is unlike anything I have ever been a part of. They provide a very strong, reliable, and independent working environment. It’s possible that being employee owned makes them extra special in a healthcare world, that’s anything but this. The equipment is all new! The mobile fleet in SMS has newer equipment than most hospitals and clinics around. I have never seen so much new equipment in my whole career as I have since joining SMS. It’s a treat and a pleasure to work for them. They are determined, they work hard, they take pride in what they do, and it amplifies from the top down. Thank you for giving me the opportunity to be a part of this amazing team.

I Feel Very Lucky and Blessed": Jim's 20 Years as an Employee-Owner

For more than 20 years, Jim Tiefenthaler crisscrossed an eight-state territory as a Quick Responder Driver for Shared Medical Services. From behind the wheel, he had a front-row seat to the company’s growth. And because Shared Medical Services is 100% employee‑owned, that growth was his, too. Jim was hired full‑time on January 16, 2004. The SMS Employee Stock Ownership Plan (ESOP) began in 2012, making Jim an owner from its very inception. When Jim moved to part‑time in 2018 at age 62, his ESOP balance stood at $33,940. From that point forward, he received only the annual 401(k) company match in ESOP shares. But the share price kept rising, so by the time he retired at age 70, his balance had grown to $158,465, more than four times what it was seven years earlier. That money is now helping fund his retirement and his travel plans. But when asked what he’s most proud of, it isn’t the $158,465. “I am very proud of the emphasis put on patient care and safety by myself, other employees, and SMS.”His parting words say it all: “It was an amazing experience working alongside some of the most professional and courteous people I have had the pleasure to know. I feel very lucky and blessed.” We feel the same way about you, Jim. Congratulations on your retirement! At Shared Medical Services, team members become owners.

Discover Your Next Role

Explore careers for PET/CT Technologists, MRI Technologists, Mammographers, CDL Drivers, and more — and find your perfect role at SMS.

Saint Paul MN, Minneapolis MN, Mankato MN, Saint Cloud MN

Radiology Regional Operations Manager - PET/CT
Full-Time Exempt

For 45 years, Shared Medical Services has been building on our strong foundation with our team of 500 industry professionals who are deeply committed to our patients and customers. We have achieved long‑lasting success through our commitment to innovation, delivering unmatched patient care, and our experienced and professional team. SMS continues to be a well‑respected, trusted, and proven provider of specialized medical imaging solutions.

As an employee‑owned company, YOU MATTER!

As a continually growing company, we are looking to add a Regional Operations Manager to assist in our Great Lakes - Twin Cities, MN and Northwest Iowa region. In this role, you will be leading a strong team, promoting high‑quality patient care while building lasting partnerships with our customers in the region. Become a difference maker in your community and join our Shared Medical Services ONETEAM!

Anticipated Schedule/Territory

• Full time availability required to support regional operations
• Flexibility required for frequent travel to sites in territory
• Territory will cover the Twin Cities and surrounding area

Responsibilities

• Accountable for ensuring the highest level of quality and customer service through management of daily operations and supervision of team responsibilities.
• Supervises and coaches Technologists, Medical Imaging Assistants and Drivers with respect to all required job duties.
• Manages and oversees daily operations of all assigned scanners
• Responds and resolves operational issues timely, including off hour emergencies.
• Completes ROM observations and conducts team meetings with all staff as required.
• Works toward the improvement and development of the network, the equipment and its people.
• Assesses equipment performance and works with service vendors to ensure quality and maximize up time.
• Maintains technical competency through continued education and participation in company sponsored training programs.
• Ensures compliance with all applicable policies and guidelines. This includes, but is not limited to: Quality Assurance, Transportation/Safety, and Health/Safety.
• Works with Regional VP and/or Director of Field Operations in handling staffing issues such as hiring, utilization, promotions, performance management, disciplinary actions and terminations.
• Performs pro‑active recruiting efforts to include; interviewing, attendance at various state and regional conferences, school presentations and job fairs.
• Follows quality assurance guidelines and maintains patient confidentiality.
• May perform additional duties such as Technologist, Medical Assistant and or Driver, as required.
• Provides applications support as needed to ensure the exam quality of the customer is being met.

Qualifications

• Must be certified as a Nuclear Medicine Technologist (NMTCB or ARRT‑N)
• Must possess an active permit to practice where applicable.
• Must possess valid driver’s license with good driving record.
• Medical, Dental and Vision Insurance
• Retirement Plans: 401K and Employee Stock Ownership Program (ESOP)
• Paid Vacation
• Paid Holidays
• Flexible Spending (Medical and Dependent Care)
• Life and AD&D Insurances
• Short and Long-term Disability Coverage
• Company Vehicle
• Company cell phone and laptop

Shared Medical Services is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Can’t find a job listing near you or one that matches your skills? We’d still love to hear from you. At Shared Medical Services, we’re always looking for passionate professionals to join our mission — from new graduates to experienced technologists.

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MRI Technologist
CT Technologist
Mobile Imaging Technologist
Diagnostic Imaging Technologist

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Mammography Technologist
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Mobile Imaging Scheduler