Radiology Front Desk & Patient Services Pro

RadNet; Fresno (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA

401(k)

Imaging center access

Job summary

RadNet is seeking a Patient Service Representative to greet patients, verify insurance, collect co-pays, and coordinate appointments. You will support clinical staff, safeguard patient information, and ensure accurate documentation in a fast-paced environment.

Ideal candidates have strong communication, multitasking, and customer service skills, with a preference for medical terminology knowledge and radiology office experience. This role is onsite and offers comprehensive benefits.

Qualifications

• High School Diploma or GED or equivalent.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; obtain signatures and ensure documentation completeness.
• Collect and log all co-pays and fees.
• Answer and transfer incoming phone calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide orientation on preparatory and safety protocols; give directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient health information and on-site medications as required.
• Maintain professional behavior toward patients and coworkers.

Skills

Customer service

Communication

Multitasking

Medical terminology

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet is seeking a Patient Service Representative to greet patients, verify insurance, collect co-pays, and coordinate appointments. You will support clinical staff, safeguard patient information, and ensure accurate documentation in a fast-paced environment.

Ideal candidates have strong communication, multitasking, and customer service skills, with a preference for medical terminology knowledge and radiology office experience. This role is onsite and offers comprehensive benefits.