Radiology Data Reporting Analyst (Radiology Systems - PACs, EPIC & Radiant) - WA (On-Site)

Kaiser Permanente; Seattle (WA); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Kaiser in Seattle is seeking a Radiology Data Reporting Analyst to generate reports for Radiology service lines, leveraging PACs, EPIC, and Radiant systems. You will build, test, validate, and support Epic-related data workflows to drive safe and high-quality care, with emphasis on accurate reporting and system collaboration.

The role requires experience with Epic and radiology data environments, plus proficiency in Excel, PowerPoint, and SmartSheet.

Responsabilités

• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions.
• Assists technical and project team members to resolve system problems and application-specific issues.
• Supports the stability, availability, and performance of enterprise systems by performing complex systems analysis to identify problems, trends, and opportunities for improvement.
• Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.
• Escalates unresolved or critical issues, risks or problems to system engineers.
• Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
• Plans and performs complex system configuration.
• Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure.
• Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate.
• Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes.
• Supports vendor support activities, as appropriate.
• Participates in and influences change management processes.
• Defines the maintenance, modification, and documentation of complex and advanced applications.
• Supports the development of guidelines to prevent and/or resolve recurring problems.
• Recommends and executes performance tuning and optimization activities.

Description du poste

Job Summary:

NOTE: Health System software data analytics. Generating reports for Service Lines - all of Radiology. Monitor inconsistencies in reports. Build reports from PACs, EPIC & Radiant or compatible health systems. Basic reporting software: Excel, Power-point and Smart-sheet.

In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team

Essential Responsibilities:

• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.

• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.

• Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions.

• Assists technical and project team members to resolve system problems and application-specific issues.

• Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement.

• Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.

• Escalates unresolved or critical issues, risks or problems to system engineers.

• Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.

• Plans and performs complex system configuration.

• Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure.

• Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate.

• Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes.

• Supports vendor support activities, as appropriate.

• Participates in and influences change management processes.

• Defines the maintenance, modification, and documentation of complex and advanced applications.

• Supports the development of guidelines to prevent and/or resolve recurring problems.

• Recommends and executes performance tuning and optimization activities.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management

• Attention to Detail

• Business Knowledge

• Communication

• Critical Thinking

• Cross-Group Collaboration

• Decision Making

• Dependability

• Diversity, Equity, and Inclusion Support

• Drives Results

• Facilitation Skills

• Health Care Industry

• Influencing Others

• Integrity

• Learning Agility

• Organizational Savvy

• Problem Solving

• Short- and Long-term Learning & Recall

• Teamwork

• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Application Delivery Process

• Application Maintenance

• Application Testing

• Packaged Application Integration

• Scripting Tools and Languages

• System and Technology Integration

• Acts with Compassion

• Analytical Skills

• Client Focus

• Crisis Incident Management

• Debugging and Troubleshooting

• Demonstrating Personal Flexibility

• Managing Diverse Relationships

• Microsoft Excel

• Organizational Skills

• Prioritization

• Relationship Building

Minimum Qualifications:

• Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience.

• Minimum one (1) year in an informal leadership role working with IT or operational teams.

• Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications:

• Three (3) years experience in EPIC administration and configuration.

• Three (3) years experience in the administration and custom configuration of large of-the-shelf applications or software packages.

COMPANY: KAISER

TITLE: Radiology Data Reporting Analyst (Radiology Systems - PACs, EPIC & Radiant) - WA (On-Site)

LOCATION: Seattle, Washington

REQNUMBER: 1441452

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.