Radiologic Technologist Aide

UnitedHealth Group; Seattle (WA); On-site; Confidential; Full time

Job summary

UnitedHealth Group’s OptumCare division seeks an Administrative Support role for imaging clinics in Seattle area. The role includes pre-screening, scheduling, and assisting technologists with patient flow and exam setup, with emphasis on HIPAA compliance and patient courtesy.

Shifts cover Madison and Northgate clinics; responsibilities include preparing exam rooms, assisting with MRI/CT, and handling imaging records transfers. Reliable transportation and flexibility are required.

Qualifications

• High School Diploma or GED or equivalent work experience.
• Minimum 1+ year of experience in customer service.
• Basic computer skills and familiarity with Windows-based programs.

Responsibilities

• Assist technologists with patient flow and imaging scheduling.
• Greet patients, pre-screen, and prep for imaging exams.
• Provide scheduling support for follow-up and walk-up exams.
• Release imaging records and transfer images/reports as needed.
• Help prepare exam rooms and assist patients on/off tables.
• Chaperone ultrasound exams and support on-site radiology staff.
• Ensure HIPAA compliance and maintain confidentiality of patient information.
• Promote a professional, courteous, and productive work environment.

Skills

Customer service

Computer skills

Windows-based programs

Education

High School Diploma / GED

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Provides direct assistance to technologists. Under general supervision, responsible for pre-screening and rooming patients, schedule management, assists technologist with exam room turnover. Limited scheduling for imaging exams, coordination of stat patient calls, release of information to include burning images to CD's or electronic transfer of images and/or reports, requests prior exams from external facilities, and other administrative and patient care duties as assigned.

Location(s)

shifts will cover both Madison and Northgate clinics

Primary Responsibilities:

• Assists technical staff with patient flow and schedule management.
• Greets patients, completes exam pre-screening and rooms / changes patients for imaging exams
• Answers patient questions within scope
• Helps prepare exam room for patients, gets patients on and off exam table and escorts them back to their dressing room
• Chaperones Ultrasound exams as needed
• Provides scheduling support as needed for follow up exams and walk-up patients
• Responsible for release of imaging records, CD burning, forms processing and electronic transfer of images and / OR reports. Is a resource for all imaging modalities with a particular focus on MRI and CT
• Provides general administrative support as needed to the technologists and radiologist on site
• All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients
• Performs all duties in a manner which promotes and supports the core values of Optum Care WA
• Complies with corporate compliance program and policy
• Ensures confidentiality of patient information following HIPAA guidelines
• Attends training to meet requirements of the job position and as needed or mandated by Optum policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations
• Has regular and predictable attendance
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience working with customers
• Experience with computers and Windows based programs
• It may be necessary, given the business need, to work occasional overtime
• Reliable transportation - shifts will cover Madison and Northgate clinics

Preferred Qualifications:

• Understands Medical Terminology as it relates to Radiology
• Experience working in a healthcare environment

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment