Radio System Engineer

ACL Digital; Atlanta (GA); On-site; USD 90,000 - 150,000; Full time

Job summary

ACL Digital is seeking an experienced Radio Communications Engineer in Atlanta to support voice and data networks, RF systems, and airline communications. The role emphasizes installation, troubleshooting, and proactive maintenance of radio infrastructure across travel-intensive environments.

The candidate should hold an IT-related degree or certification with at least 3 years of hands-on experience in RF/airline communications and project management, and be prepared for on-site responsibilities

Qualifications

• Associate’s degree or industry certification in an applicable IT field, plus four years of platform design/administration/support experience; or a Bachelor’s degree plus two years of experience; or five years equivalent experience.
• Ideal candidate will know multiple systems (operating/integration/architecture) and programming languages/methodologies.
• Thorough understanding of server and desktop-based technology; prior airline experience is ideal.

Responsibilities

• Provide technical operational support for voice, data network, and/or radio systems.
• Document, track, and update service tickets, inventory, and equipment.
• Design, install, and document radio communications infrastructure and oversee installation.
• Monitor infrastructure performance and ensure system stability; troubleshoot issues.
• Coordinate with internal/external owners or providers; provide 7x24 on-call support as needed.

Skills

Radio Communications

RF Systems

Project Management

Vendor Management

FCC/FAA Regulations

Airline Communications

MS Office Suite

Data Communications

Server/Database/PC Operations

Education

Bachelor’s degree in IT or related field

Associate degree or industry certification in IT

Tools

Microsoft Office (Word, Excel, Visio, Access, Project, PowerPoint)

Radio Communications Console Systems

Job description

Degree or certification and minimum 3 years working knowledge of Radio Communications including HF, VHF, UHF and Trunk radio Systems preferred.

Portable, Mobiles, repeaters, Base Stations. Working knowledge of Integrated Radio Communications Console Systems experience preferred.

Working Experience with RF Communications Systems Design.

Working Experience with RF Interference Troubleshooting preferred.

Working knowledge of Airline Air to Ground and Ground to ground Communications Systems preferred.

Working knowledge of Radio-Telephony systems.

Working knowledge of processes associated with Local Exchange Carriers and AT&T.

Emergency Airline Radio Operations. Vendor Management skills related to Radio Communication Vendors preferred. FCC general Radio License preferred, but not required.

Strong Project Management Skills including RFI, RFP and RFQ preferred.

Related project management software systems preferred. Knowledge with Microsoft Office products (Word, Excel, Visio, Access, Project and Power Point).

Manpower planning and tracking preferred.

Working knowledge of Data Communications and Network Systems appropriate to Radio Systems required.

Servers, Database and PC Operations preferred. On call support as required.

Travel system wide as required. Knowledge of Airline Communications preferred.

Flight Operations, Ground and Technical Operations a plus.

Working knowledge with FCC and FAA regulations for radio Communications preferred.

Capable of performing facilities maintenance as necessary.

Also, must be able to lift up to 75 lbs. Must be performing satisfactorily in current position.

Engineer is responsible for tools to perform daily job function.

Basic Entry Requirements:

Associate’s degree or industry certification in an applicable IT field, in addition to four years applicable experience in the design/administration/support of one or more platforms; or a Bachelor’s degree in an IT field, in addition to two years applicable experience in the design/administration/support of one or more platforms; or five years equivalent in depth experience in the above related areas.

The ideal candidate will have knowledge of multiple systems (operating/integration/architecture) and programming languages/methodologies. Thorough understanding of server and desk top based technology, utilizing network systems related to enterprise view. Previous airline experience is ideal.

Major Skills and Competencies:

Understand technical/business requirements gathered from the business units.

Analyze, design, and document platforms/systems to meet enterprise requirements.

Install, customize, maintain, test, and troubleshoot operating systems and other systems software.

Configure, install, maintain, test, and troubleshoot hardware systems.

Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems.

Research, evaluate, and recommend emerging technologies for enterprise use to consistently drive down total cost of ownership.

Provide technical support, as needed, to the enterprise.

Perform technical reviews comparing enterprise standard platform components with that of their leading industry competitors.

Consult with other business units (e.g. application groups, DBAs, middleware, etc.) to configure platforms for product installation.

Design and document enterprise standards and procedures.

Ensure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, etc.) and reference models.

Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures.

Monitor, manage, and tune platforms to ensure expected availability and performance levels are achieved.

Provide on-site, and on-call 7x24x365 support, as needed.

Coordinate activities with internal/external technology owners/service providers.

Plan and implement life cycle management of software and hardware.

Keep abreast of industry and technology trends.

*May perform other duties as assigned.

Specific Responsibilities:

Provide technical operational support for all voice, data network and/or radio communication systems.

Provide technical /engineering support for staff system wide. Document, track and update service tickets, inventory and new equipment.

Responsible for communication and network project design, installation and documentation support. Other requirements include developing resource plans, risk assessments, project plans, checkpoint reviews and other deliverables as the project requires.Assist leaders in identifying the proper scope for projects. Develops an initial plan to clearly define the project requirements and determine an appropriate solution design.

Tracks, manages and adjust project plans as necessary to ensure success. Define radio communications infrastructure requirements to suit customer needs.Install or supervise installation of radio communications infrastructure. Monitor radio communications infrastructure performance. Ensure radio communications system stability. Trouble shoot radio communication system problems. Practice safety-conscious behaviors in all operational processes and procedures. Capable of performing facilities maintenance as needed. Should be able to lift and move equipment upwards of 75lbs.

Core competencies:

Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level.

Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain.

Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer.

Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.

Job Specific:

Dedication - Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done.

Flexibility - Is open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately.

Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesn’t stop at the first answer.

Self-Development - Is actively committed to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches, knows personal strengths, weaknesses, opportunities and limits, works on compensating for weaknesses and limitations, seeks feedback, gains insights from mistakes, is open to criticism without being defensive.

Task Management - Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise.