Rad Tech Aid

UMass Memorial Health; Worcester (MA); On-site; USD 21,000 - 37,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Radiology support associate to assist patients, technologists and staff in a fast-paced environment. The role involves clerical tasks, patient care assistance and coordination of exam scheduling within the Radiology department.

The position emphasizes teamwork, strong communication, and adherence to safety standards, with responsibilities including patient transport, room preparation and equipment upkeep.

Qualifications

• Knowledge of basic office and patient care procedures and medical terminology.
• BLS certification is required.
• Ability to use computers and data terminals to record, verify and retrieve information.

Responsibilities

• Coordinate patient flow, prepare patients for exams and inform resources as needed.
• Verify patient information in computer systems and schedule exams.
• Prepare rooms and assist technologists with procedures and equipment.
• Transport patients by wheelchair or stretcher when required.
• Maintain supplies and ensure cleanliness of equipment.

Skills

Patient care

Communication

Computer literacy

BLS certified

Education

High school + medical terminology

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?

Exemption Status: Non-Exempt

Hiring Range: $15.06 - $27.10

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details: Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours: as needed

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 0

Cost Center: 10010 - 3500 Radiology Diagnostic

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

As an integral member of the Radiology department that assists both internal and external customers including patients, technologists, radiologist, nurses and physicians. Performs a variety of duties both clerical and non-technical. This includes positioning, lifting, transferring patients and other related patient care responsibilities.

Major Responsibilities

• Coordinates patient flow prepares patients for exams and reports any necessary information given to them by the patient or care taker to the appropriate resources. Monitors and observes the inpatient holding area to ensure that patients' needs are attended to and patient wait times are minimized.
• Utilizes computer-based systems to verify patient information. Prints out daily schedules and check status of patients' exams/visits to maintain efficiency and ensure prompt care of patients within the department. Answers phone calls and assists in the scheduling of exams.
• Prepares rooms with proper equipment and supplies and when necessary assists the technologist with preparing a table for procedures, utilizing sterile technique. Assist in the disassembly and cleaning of patient equipment following a procedure.
• Assists technologist on portable x-ray rounds including C-Arms with positioning equipment and patients as directed.
• Demonstrate sensitivity and responsiveness to patient's needs and concerns. Assist patients to bathroom or on bed pans as required. May assist patient with getting comfortable.
• Notifies Patient Transport that patient is ready for pickup. Monitors Patient Transport system to avoid patient delay. Follows-up with Patient Transport when delays occur. Assists or independently transports patients via wheelchair or stretcher when patient's condition warrants it or if there are delays in the transport system.
• Confirms patients scheduled appointments and provides them with information regarding the time of their exam, the prep to follow, campus location and registration process.
• Monitors and orders supplies to maintain par levels. Perform secondary erasure of all CR cassettes when necessary and cassette cleaning on a regular basis.

Standard Staffing Level Responsibilities

• Complies with established departmental policies, procedures and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains, regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.
• All responsibilities are essential job functions.

Position Qualifications

License/Certification/Education

• Preferred: High school education with additional specialized courses including medical terminology, computer training and medical assisting are preferred but not required.

Experience/Skills

• Required: Knowledge of basic office and patient care procedures, as well as medical terminology and communication skills acquired through 3 months of related experience is required.
• Required: Ability to utilize personal computers and data terminals to record, verify, and retrieve standard information is required.
• Required: BLS certification is required.
• Required: Strong interpersonal and communication skills are required in order to build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

Physical Demands and Environmental Conditions

Work is considered medium. Position requires work indoors in a patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.