Racquet Stringer

Midtown Athletic Club; Town of Palatine (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Complimentary club membership

Product/service discounts

Professional development courses

Health insurance (full-time)

Job summary

Midtown Athletic Club in New York is seeking a Tennis Stringer to fulfill member requests and maintain expert knowledge of all string types, patterns, and racquets.

You will string and re-string racquets, ensure the stringing machine is in proper working condition, greet members, and keep a clean, organized workspace while staying current with evolving stringing technology. The role emphasizes customer service and product knowledge.

Qualifications

• Strong basic understanding of tennis retail products.
• Ability to string multiple racquets daily.
• Experience in a tennis-specific environment.
• Excellent customer service and communication.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Provide support to customize each member’s tennis needs.
• Perform stringing, re-stringing and racquet maintenance.
• Ensure stringing machine is in proper working order.
• Stay up to date on stringing technology.
• Greet and assist members professionally.
• Assist with inventory and receiving products.
• Stand for extended periods.
• Other duties as assigned.

Skills

Tennis knowledge

Stringing racquets

Customer service

Communication

Mobility endurance

Job description

About Our Company

Midtown is a leading athletic club chain that inspires people to transform their lives. Our members stay longer than any other major chain in North America because we provide resort-like environments, personal attention, and strong communities at every club. We believe all three pillars start with attracting and growing rock-star talent at every level of our organization.

The Position

Midtown is looking for a Tennis Stringer to fulfill member requests and maintain strong product knowledge of all types of string, string patterns, and racquets.

Responsibilities

• Provide proper support to custom fit each member’s Tennis needs


• Perform stringing, re-stringing and racquet maintenance


• Ensure stringing machine is in proper working condition


• Familiar with all type of string, string patterns, and racquets


• Maintain clean and tidy workspace


• Stay up to date on all the latest stringing technology


• Greet all members


• Maintain a positive, empathetic, and professional attitude toward members at all times


• Know our products and services inside and out, so you can answer questions


• Ability to assist with inventory and receiving product


• Stand for extended periods of time


• Other duties as assigned

Experience & Requirements

• A strong basic understanding of all tennis related retail products required


• Ability to string/service large quantity of racquets daily


• History of working in a tennis specific environment


• Excellent customer service skills


• Strong listening and interpersonal skills. Must communicate well with members and associates.


• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds

Preferred Skills

• USRSA; Certified Stringer (CS)


• Master Racquet Technician (MRT)

Compensation

Compensation starting at $20 per hour. Eligible for monthly bonuses and commissions.

Equal Opportunity

MIDTOWN is an Equal Opportunity Employer.

Who We Want

We’re looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.

Associate Benefits

• Complimentary club membership


• Discounts on Midtown products and services


• Access to hundreds of free courses for professional development


• Health insurance for eligible full-time associates (30+ hours a week)


• And more

Note

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.