Job Description
The R.O. Ski Patrol team member helps maintain a safe mountain environment for guests and staff. This role monitors ski area conditions, responds to incidents and medical emergencies, provides guest assistance, and supports daily mountain safety operations.
Responsibilities
- Conduct regular patrols of designated mountain areas and monitor trail conditions, hazards, and weather-related changes.
- Respond promptly to injuries, medical emergencies, and other incidents; assess situations and provide care within the scope of training and applicable protocols.
- Transport injured guests using approved equipment and procedures.
- Communicate incident details, changing conditions, and safety concerns to patrol colleagues and other resort teams.
- Assist with trail closures, hazard marking, signage, and other measures that support mountain safety.
- Support lift evacuation procedures and other emergency response activities as trained and assigned.
- Provide courteous, clear information to guests about safety, mountain conditions, and resort procedures.
- Complete incident reports and other required documentation.
- Maintain patrol equipment and follow established safety, radio, and emergency procedures.
Qualifications
- Current first-aid and emergency care certification appropriate to the role and local requirements; examples may include Outdoor Emergency Care or EMT certification.
- Strong skiing or snowboarding ability appropriate for safely patrolling resort terrain and transporting patients when required.
- Ability to communicate clearly and work effectively as part of a team during routine operations and emergencies.
- Sound judgment and the ability to remain calm in changing or high-pressure situations.
- Availability to work outdoors in winter conditions, including weekends, holidays, and variable shifts.
- Ability to meet the physical requirements of the role, with reasonable accommodation where applicable.
Preferred Qualifications
- Previous ski patrol, emergency response, medical, or mountain operations experience.
- Training in lift evacuation, rescue techniques, or avalanche response relevant to the resort’s terrain and operations.