R&D Mail Services Associate onsite in Cambridge, MA

CBRE; Cambridge (MA); On-site; USD 41,000 - 68,000; Full time

Job summary

CBRE is seeking a Mail Services Associate for a Life Science R&D facility in Cambridge, MA. This fully onsite role supports mailroom operations and R&D shipments, Monday–Friday.

You will audit deliveries, approve or reject items, ensure same-day or next-day arrival, handle postage, stock copy rooms, and assist with copier fleet production. A High School Diploma with 3–4 years of related experience and strong MS Office skills are required, with preference for regulated settings.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• Experience supporting Life Sciences, R&D, Pharmaceutical or other regulated environments preferred.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Advanced organizational skills with an inquisitive mindset.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure packages arrive same day or inform consignee of next day arrival; bring mail and supplies to the assigned group.
• Ensure shipped packages are protected against damage.
• Process shipment requests with vendors and advise package owner of arrangements.
• Apply appropriate postage and identification to outgoing mail and packages.
• Stock copy rooms and support copier fleet production.
• Check daily and replenish mail and postage supplies as needed.
• Answer inquiries from clients, co-workers, and supervisors and present information clearly.
• Gather and analyse data to identify and solve problems; propose improvements.

Skills

MS Office

Report writing

Data analysis

Organizational skills

Education

High School Diploma or GED

Job description

About The Role

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a Life Science R&D facility with supporting R&D shipments.

About The Role

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a Life Science R&D facility with supporting R&D shipments.

This is a fully onsite role Monday-Friday in Cambridge, MA.

What You’ll Do

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyse data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• Experience supporting Life Sciences, R&D, Pharmaceutical or other regulated environments preferred.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation is up to $68k annual base salary based on experience. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).