Quarterback (Account Manager)

Drexel Building Supply; New Berlin (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

ESOP Shares

Profit Sharing

401k

Comprehensive Coverage (Medical/Dental

Vision insurance

Fitness reimbursements

Employee Assistance Program (EAP)

Immediate Paid Time Off

Scholarship Program

Annual Charity Match

Birthday PTO

Product Discounts

Job summary

Drexel Building Supply in New Berlin, WI, seeks an Account Manager to drive net-new revenue, manage quotes, and coordinate with builders and operations across design, take-offs, and delivery.

You will optimize schedules, log activity in our CRM/ERP, and ensure on-time, accurate orders. A fast-paced, team-driven environment supports ESOP and profit-sharing opportunities.

Qualifications

• Ability to drive a fast, accurate sales process across quotes and orders.
• Strong communication skills for daily huddles and stakeholder updates.
• Proficiency with CRM/ERP tools and creating accurate scopes of work (SOW).
• Understanding lead times and OTIF concepts to protect delivery performance.

Responsibilities

• Move with speed while maintaining accuracy; drive weekly closing actions across all quotes.
• Lead daily huddle; share leading indicators, project updates, and resolve builder issues.
• Master CRM/ERP systems; log leading habits; prepare precise SOWs and digital take-offs.
• Ensure submitted order templates respect lead times and protect OTIF delivery capacity.
• Build schedules that maximize calendar capacity; track indicators and protect P&L.

Skills

Operational pace-setting

Tactical communication

System mastery

Logistics planning

Schedule optimization

Tools

CRM/ERP systems

Job description

Quarterback (Account Manager)

Drexel Building Supply New Berlin, Wisconsin, United States

About this position

Description: The Drexel Way:

We don't just sell lumber, we Supply. Happiness. Drexel is Team Member-owned and community-driven. With six retail hubs and three manufacturing plants across Wisconsin, we've been a Top Workplace every year since 2011. Why? Because we hire for heart and train for skill. When you join Team Blue, you aren't just a team member - you're an owner.

The Mission:

As the Franchise Operator Master, your mission is to drive net-new revenue, portfolio upgrading, and elite client experiences by working side-by-side with your builders and internal operations. Driven by our core values, you will foster a positive people & culture environment where hard work is recognized, and operational bottlenecks are actively heard and resolved. By ensuring every builder's project is locked down with our design, truss, and interior specialties, you serve as the critical final check that keeps local builders on schedule with products they are proud to stand behind. Finally, as the Guardian of the Front-End Precision, you will passionately protect our margins and prevent profit leakage, directly fueling our profit-sharing program and growing our ESOP for the entire team.

Defining the Role:

• Operational Pace-Setting: The ability to move with speed while maintaining total accuracy. You set the tempo for your sales pipeline, executing closing actions weekly across all open quotes so nothing stagnates.
• Tactical Communication: Leading and participating in the daily huddle. You communicate leading indicator data, share active project updates, and collaborate to resolve builder curveballs.
• System Mastery: Being the most skilled operator of our sales strategies and CRM/ERP systems. You meticulously log your leading habits, fill out precise Scopes of Work (SOW), and execute hands-on digital take-offs.
• Logistics Logic: Understanding how a project scope should be built for maximum operational efficiency. You ensure submitted order templates respect estimated lead times, protecting our On Time In Full (OTIF) delivery capacity.
• The Science of Dispatching: The ability to build highly efficient schedules that maximize your calendar capacity. You are focused on tracking leading indicators (face-to-face meetings and Drexel Assists), and minimizing wasted hours to protect the P&L.

What Success Looks Like:

• Strategic Activities: Achieve a baseline of 2.5 to 5 intentional Face-to-Face meetings or Drexel Assists per week.
• Pipeline Momentum: 100% weekly execution rate of Closing Momentum actions across all open quotes in your active sales pipeline (Zero stagnating quotes).
• Revenue Generation: Hit targeted net-new revenue tiers.
• Data Quality & OTIF: Zero-error rate on submitted scopes of work and order templates, respecting estimated lead times and strictly protecting yard/delivery efficiencies.
• Locker Room Contribution: Active self-reporting on the ESOP scoreboard, consistent idea-sharing in branch meetings, and a verified track record of passing down leads and mentoring rookies.

The Drexel Advantage:

The Wealth-Builder (Ownership)

• ESOP Shares: We don't just work here; we own the place. You'll earn a real stake in the company's success.
• Profit Sharing: When Drexel wins, our team wins.
• 401k: A solid foundation for your long-term retirement goals.

Health & Well-Being

• Comprehensive Coverage: Medical, Dental, and Vision insurance to keep you and your family "weather-proof".
• Fitness Reimbursements: Annual funds dedicated to your physical health and family activities.
• Employee Assistance Program (EAP): Confidential support when life gets complex.

Life & Legacy

• Immediate Paid Time Off: Start with Holiday and Vacation pay from day one.
• Scholarship Program: We're invested in the next generation—educational support for the children of our team members.
• Annual Charity Match: We'll double your impact on the causes you care about most.

The "Drexel" Lifestyle

• Birthday PTO: A paid day off to celebrate you.
• Product Discounts: Special pricing on the high-quality materials we sell.
• Plus More: A constant stream of "fun little perks" that make our branch a great place to be

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