Quarterback (Account Manager)

Drexel Building Supply, Inc.; Kiel (WI); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

ESOP Shares

Profit Sharing

401k

Health Insurance

Fitness Reimbursements

Employee Assistance Program (EAP)

Paid Time Off

Scholarship Program

Annual Charity Match

Birthday PTO

Product Discounts

Job summary

The Drexel Building Supply, Inc. in Wisconsin seeks a Franchise Operator Master to drive net-new revenue and elite client experiences by working alongside builders and internal teams. You will ensure precision in design, scheduling, and logistics, serving as the guardian of margins and OTIF delivery.

As a member-owner, you will contribute to the ESOP and profit-sharing program while leading a culture of accountability, training, and branch-level performance.

Qualifications

• Leadership experience driving revenue growth and customer satisfaction.
• Strong communication and collaboration with builders and internal teams.
• Proven ability to optimize operational workflows and OTIF delivery.
• Comfort with data, metrics, and SOw/ scopes of work documentation.

Responsibilities

• Drive net-new revenue and portfolio upgrades with builders.
• Lead daily huddle, share project updates, and resolve issues.
• Master sales strategies and ensure precise Scopes of Work and take-offs.
• Protect margins, manage calendars, and optimize delivery schedules.
• Mentor rookies and contribute to ESOP-backed culture.

Skills

Operational pace-setting

Tactical communication

System mastery

Logistics planning

Data-driven decision making

Tools

CRM/ERP systems

Job description

Description

The Drexel Way

We don't just sell lumber, we Supply. Happiness. Drexel is Team Member-owned and community-driven. With six retail hubs and three manufacturing plants across Wisconsin, we've been a Top Workplace every year since 2011. Why? Because we hire for heart and train for skill. When you join Team Blue, you aren't just a team member - you're an owner.

The Mission

As the Franchise Operator Master, your mission is to drive net-new revenue, portfolio upgrading, and elite client experiences by working side-by-side with your builders and internal operations. Driven by our core values, you will foster a positive people & culture environment where hard work is recognized, and operational bottlenecks are actively heard and resolved. By ensuring every builder's project is locked down with our design, truss, and interior specialties, you serve as the critical final check that keeps local builders on schedule with products they are proud to stand behind. Finally, as the Guardian of the Front-End Precision, you will passionately protect our margins and prevent profit leakage, directly fueling our profit-sharing program and growing our ESOP for the entire team.

Defining the Role

• Operational Pace-Setting: The ability to move with speed while maintaining total accuracy. You set the tempo for your sales pipeline, executing closing actions weekly across all open quotes so nothing stagnates.
• Tactical Communication: Leading and participating in the daily huddle. You communicate leading indicator data, share active project updates, and collaborate to resolve builder curveballs.
• System Mastery: Being the most skilled operator of our sales strategies and CRM/ERP systems. You meticulously log your leading habits, fill out precise Scopes of Work (SOW), and execute hands-on digital take-offs.
• Logistics Logic: Understanding how a project scope should be built for maximum operational efficiency. You ensure submitted order templates respect estimated lead times, protecting our On Time In Full (OTIF) delivery capacity.
• The Science of Dispatching: The ability to build highly efficient schedules that maximize your calendar capacity. You are focused on tracking leading indicators (face-to-face meetings and Drexel Assists), and minimizing wasted hours to protect the P&L.

What Success Looks Like

• Strategic Activities: Achieve a baseline of 2.5 to 5 intentional Face-to-Face meetings or Drexel Assists per week.
• Pipeline Momentum: 100% weekly execution rate of Closing Momentum actions across all open quotes in your active sales pipeline (Zero stagnating quotes).
• Revenue Generation: Hit targeted net-new revenue tiers.
• Data Quality & OTIF: Zero-error rate on submitted scopes of work and order templates, respecting estimated lead times and strictly protecting yard/delivery efficiencies.
• Locker Room Contribution: Active self-reporting on the ESOP scoreboard, consistent idea-sharing in branch meetings, and a verified track record of passing down leads and mentoring rookies.

The Drexel Advantage

The Wealth-Builder (Ownership)

• ESOP Shares: We don't just work here; we own the place. You'll earn a real stake in the company's success.
• Profit Sharing: When Drexel wins, our team wins.
• 401k: A solid foundation for your long-term retirement goals.

Health & Well-Being

• Comprehensive Coverage: Medical, Dental, and Vision insurance to keep you and your family "weather-proof".
• Fitness Reimbursements: Annual funds dedicated to your physical health and family activities.
• Employee Assistance Program (EAP): Confidential support when life gets complex.

Life & Legacy

• Immediate Paid Time Off: Start with Holiday and Vacation pay from day one.
• Scholarship Program: We're invested in the next generation—educational support for the children of our team members.
• Annual Charity Match: We'll double your impact on the causes you care about most.

The "Drexel" Lifestyle

• Birthday PTO: A paid day off to celebrate you.
• Product Discounts: Special pricing on the high-quality materials we sell.
• Plus More: A constant stream of "fun little perks" that make our branch a great place to be