Quantitative Operations & Capacity Forecasting Specialist

Bank of America; Chicago (IL); On-site; USD 85,000 - 131,000; Full time

Benefits offered by this job

Competitive benefits

Discretionary incentive plan

Job summary

Bank of America in Chicago is seeking a Data & Modeling - Resource Analytics professional to develop and maintain volume forecasting, capacity planning, and resource optimization models across Global Operations.

The role collaborates with Front Line Units, presents analyses to executive leadership, and ensures models comply with Model Risk Management standards, bringing strong quantitative and communication skills.

Qualifications

• Bachelor’s degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance or other STEM field.
• 2+ years of experience in quantitative roles modeling complex processes.
• Fundamental understanding of linear regression and time-series modeling, discrete event simulation, and/or optimization techniques.
• Proficient in MS Office, particularly Excel.
• Experience with Copilot or related AI coding assistants.
• Experience with SAS, Python, R, or similar statistical software.

Responsibilities

• Develop and maintain volume forecasting, capacity planning, and resource optimization models.
• Routinely partner with Front Line Units (FLUs) to ensure model accuracy.
• Conduct routine model production and performance presentations with executive leadership.
• Evaluate new opportunities and implement enhancements to current capacity model inputs, processes, and outputs.
• Assist in driving volume and capacity modeling consistency across the team.
• Modernize existing models using predictive modeling, simulation and optimization techniques.
• Help with documentation to adhere to Model Risk Management (MRM) guidelines.

Skills

Time-series forecasting

Capacity planning

Simulation modeling

Model Risk Management (MRM)

Excel

Python/R/SAS

Communication

Team collaboration

Problem solving

Education

Bachelor’s degree in Statistics or related STEM field

Master’s degree (preferred)

Tools

SAS

Python

R

Excel

Arena

Job description

Bank of America in Chicago is seeking a Data & Modeling - Resource Analytics professional to develop and maintain volume forecasting, capacity planning, and resource optimization models across Global Operations.

The role collaborates with Front Line Units, presents analyses to executive leadership, and ensures models comply with Model Risk Management standards, bringing strong quantitative and communication skills.