Job Title: Qualtrics Project Manager
Location: Chicago, IL (Remote)
Duration: Long Term
Job Description
- Experience with Qualtrics platform technology that enables CX insights and activation.
- Execute the following aspects of the research process: sample management, field management, quality assurance, data analysis and interpretation of results, dashboard building and management, and collaboration with client and internal team members via an online cloud-based bug tracking software.
- Liaise regularly with all key internal operations groups (data collection, data processing, and results reporting) to ensure accurate, reliable results are delivered to the client in a timely, cost-efficient manner.
- Build and maintain relationships with key clients by responding to queries and providing updates as requested.
- Maintain and strengthen client relationships through exceptional service, attention to detail, and quality control.
- Understand and address clients’ business needs/issues, providing consultation rather than just order-taking.
- Provide daily guidance and coaching to junior team members, as required.
- Strong quantitative research project management skills; PMP certification is an asset.
- Excellent organizational skills, meticulous attention to detail, and a commitment to accuracy and completeness.
- Ability to manage large customer satisfaction tracking projects effectively.
Additional Information
Thanks & Regards,
Mallesh
+1 773 295 4745
mallesh@argyllinfotech.com
Talent Acquisition Specialist
Seniority level
Employment type
Job function
- Project Management and Information Technology
Industries
- IT Services and IT Consulting
Note: The job posting appears active; no indicators of expiration are present.