Quality Verification & Acceptance Supervisor

AM Default Brand; Mishawaka (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

AM General in Mishawaka, IN is seeking a Quality Supervisor/Manager to lead the Quality Monitors and oversee finished vehicle inspections in a dynamic manufacturing setting. You will ensure adherence to standard work, coordinate with multiple facilities, and drive continuous improvement initiatives.

The role requires strong leadership, extensive experience in automotive manufacturing quality, and a proven track record in supervising teams while maintaining precise documentation and compliant

Qualifications

• 5+ years in Manufacturing/Quality in automotive final assembly or defense manufacturing
• 3+ years of Supervisory experience
• Strong knowledge of manufacturing quality processes and controls
• Effective communication and people leadership skills
• Bachelor or Associate degree preferred or equivalent training and experience

Responsibilities

• Train and qualify Quality Monitors to perform product and process inspection
• Maintain Standard Work for Quality Monitors and FIR content
• Manage QC Systems Loop 2-4 and inspections across facilities
• Coordinate with other functions to ensure accurate vehicle records
• Support DCMA and Direct Sale customers with FIR audits
• Contribute to Continuous Improvement projects
• Document hourly employees time and attendance

Skills

Leadership

Quality control

Manufacturing knowledge

Communication

Lean Six Sigma

Microsoft Office

Education

Bachelor or Associate degree preferred

Equivalent training and experience

Tools

Microsoft Office

SharePoint

Job description

INTRODUCTION TO AM GENERAL

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us.

We R.I.D.E. with Sgt. Smith! We are Responsive We have Integrity We are Dynamic We exhibit Excellence

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Train and qualify Quality Monitors to effectively perform product and process inspection
• Maintain Standard Work for Quality Monitors to successfully perform the Finished Inspection Report (FIR) planned content
• Manage Quality Control Systems (CS) Loop 2 - 4, including in-process, audit and finished vehicle inspection utilizing product standards, standard work, escalation processes, and QV information systems
• Coordinate with other functions to ensure vehicle traveler records are properly utilized and accurately completed providing a complete vehicle record compliant to contract
• Conduct or support product non-conformance containment within the production process or finished vehicle lot
• Balance time supervising between the local facilities (MMC, Plant 2, Bristol warehouse, and AFTC)
• Coordinate and support the Defense Contract Management Agency (DCMA) and Direct Sale customers to present finished trucks for sales and perform the FIR audit with the customer
• Support Continuous Improvement program by submitting ideas and working with teams to implement approved projects
• Position supports the Quality Verification Manager and Quality Director with special projects as directed
• Assure Quality procedures, processes, and product standards (Completed Vehicle Inspection Standard) are properly understood and followed by the QV Team
• Document hourly employees time and attendance

KNOWLEDGE AND SKILLS

• 5+ years’ Manufacturing and/or Quality experience in Automotive Final Assembly, Automotive Tier 1 supplier, or Defense manufacturing of similar products
• 3+ years of Supervisory experience
• Effective experience and working knowledge of Manufacturing Quality processes and controls
• Effective communication and people leadership skills required
• Bachelor or Associate college degree preferred or equivalent training and experience
• Microsoft Office skills including Outlook, Excel, Word, SharePoint, and PowerPoint
• Working experience with Continuous Improvement and Lean Six Sigma preferred
• Valid vehicle operator’s/driver’s license

PHYSICAL EFFORT

• Sight: must be able to regularly read computer screen, reports, and various documents with detail and clarity to accomplish work tasks in a safe and efficient manner, including regular use of adequate close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
• Hearing: must be able to regularly hear well enough to communicate
• Hand-Eye Coordination: must be able to regularly coordinate one’s eyes with one’s fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks
• Manual Dexterity: must be able to regularly make quick, accurate, skillful, and coordinated movement with hands and arms to grasp, place, move, or use objects such as phone, computer, and other office equipment, tools, or controls
• Agility: must be able to regularly bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks, including the ability to move throughout all areas of the facility, Company’s property surrounding facility, or additional work areas
• Climbing / Kneeling: must be able to occasionally climb, kneel, bend over, stoop, kneel, crouch, or crawl, with balance
• Lifting: must be able to occasionally lift up to 25 pounds with or without assistance
• Physical Strength: must be able to occasionally lift, push, pull, or carry objects using hands, arms, back, abdominal muscles, shoulders, legs, or a combination of these muscle groups
• Stamina: must be able to occasionally exert oneself physically over long periods of time, including performing repetitive or strenuous tasks as well as standing and sitting for long periods

WORKING CONDITIONS

• Physical Location: This position operates between an office and manufacturing plant environment and is often assigned to a specific shift or hours. The Employee must be able to perform job functions in an environment with varying difficult work conditions such as extreme cold, heat, inclement weather, at heights, and/or while exposed to constant/intermittent loud noises
• Teamwork: This position will work with others to ensure efficiency in the workplace
• Listening Skills: This position will need to understand how to use machinery properly and safely to prevent accidents and ensure all tasks are completed accurately
• Ability to follow instructions: Managers assign tasks and responsibilities, which vary; this position should be able to follow instructions competently
• Methodical approach: Production lines follow a set process, so this position needs a methodical approach to ensure all tasks are completed in the correct order for a smooth-running production line
• Concentration: This position may perform the same or similar tasks repeatedly, so a strong level of concentration when carrying out these tasks is important for quality control purposes. This role is often fast paced, so being able to maintain focus at all times is important

TRAVEL REQUIREMENTS

Travel local between facilities