Quality Utility Technician

The Timken Company; Mascot (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

The Timken Company in Mascot, TN is seeking a Quality Auditor Utility Technician to back up the Quality Auditor Supervisor. You will perform quality inspections, run routine audits, and provide gauge support across orders while maintaining audit-ready documentation.

You will assist QC auditors and production teams to ensure product conformity, maintain records in SAP/QIM, and support investigations and corrective actions with a focus on safety and continuous improvement.

Qualifications

• High school diploma or equivalent.
• 1–3 years experience in inspection, quality auditing, or manufacturing environment (bearing industry experience preferred).
• Basic knowledge of mechanical measurement tools (micrometers, calipers, dial indicators) and familiarity with gauge setups.
• Proficiency with Microsoft Office; experience with SAP and QIM preferred.
• Strong attention to detail and good written/verbal communication skills.
• Ability to read and interpret technical drawings and specifications.
• Able to successfully manage multiple tasks and competing priorities.
• Ability to obtain forklift certification.

Responsibilities

• Follow all safety rules and promote safe work practices.
• Act as a role model, coach, and trainer for new and tenured associates to foster a team environment.
• Provide hand-on support to Quality Control Auditors and act as the first backup resource when the Quality Auditor Supervisor is unavailable.
• Perform routine and special quality audits on incoming, in-process, and outgoing orders to ensure compliance with customer and company requirements.
• Inspect components and reconditioned bearings using bench gauging and built-in equipment gauging; interpret gauge readings and record results.
• Set up, calibrate, and perform basic troubleshooting on common gauge equipment; escalate specialized gauge issues to Quality Engineers or the Supervisor.
• Support outgoing quality audit investigations: gather evidence, document findings, and assist with containment and corrective action implementation.
• Use QIM to record and help manage corrective and preventive actions (CAPAs) and assist with root cause documentation.
• Utilize SAP to record inspection results and execute moves or scrapping of nonconforming inventory per procedure.
• Provide technical assistance on damage analysis and customer complaints, escalating complex issues to Quality Engineers or Quality Auditor Supervisor.
• Participate and assist in internal audits (AAR M-1003) and support the Quality Auditor Supervisor when hosting external customer or AAR audits by collecting evidence and demonstrating compliance.
• Support production where needed (material supply, bottleneck relief, and basic assembly tasks) to help meet delivery and productivity goals.
• Maintain clear and accurate inspection, audit, and calibration records, and ensure paperwork and electronic logs are current.
• Keep work area, gauges, and inspection stations clean, organized, and audit-ready.
• Support continuous improvement and lean initiatives by identifying process inefficiencies and offering practical suggestions.
• Perform other duties as assigned by the Quality Auditor Supervisor, Quality Manager, or Plant Manager.

Skills

Attention to detail

Written communication

Verbal communication

Multitasking

Forklift certification

Education

High school diploma or equivalent

Tools

SAP

QIM

Microsoft Office

Job description

Job Title

Quality Auditor Utility Technician

Description

Serve as the backup to the Quality Auditor Supervisor by performing hand-on quality inspections, routine audits, and technical gauge support across incoming, in-process, and outgoing orders. Support QC auditors and production teams to ensure product conformity, maintain inspection records in SAP/QIM, assist with investigations and corrective actions, and help sustain audit-ready operations while promoting safety and continuous improvement.

Overall Purpose

Serve as the backup to the Quality Auditor Supervisor by performing quality auditing, inspection, and technical support tasks across TRS-NA. Support the Quality Control Auditors and production teams to ensure product conformity, maintain documentation, and enable continuous improvement while meeting safety, delivery, and productivity expectations.

Essential Functions

• Follow all safety rules and regulations and promote safe work practices.


• Act as a role model, coach, and trainer for new and tenured associates to foster a team environment.


• Provide hand-on support to Quality Control Auditors (QC’s) and act as the first backup resource when the Quality Auditor Supervisor is unavailable.


• Perform routine and special quality audits on incoming, in-process, and outgoing orders to ensure compliance with customer and company requirements.


• Inspect components and reconditioned bearings using bench gauging and built-in equipment gauging; interpret gauge readings and record results.


• Set up, calibrate, and perform basic troubleshooting on common gauge equipment; escalate specialized gauge issues to Quality Engineers or the Supervisor.


• Support outgoing quality audit investigations: gather evidence, document findings, and assist with containment and corrective action implementation.


• Use QIM to record and help manage corrective and preventive actions (CAPAs) and assist with root cause documentation.


• Utilize SAP to record inspection results and execute moves or scrapping of nonconforming inventory per procedure.


• Provide technical assistance on damage analysis and customer complaints, escalating complex issues to Quality Engineers or Quality Auditor Supervisor.


• Participate and assist in internal audits (AAR M-1003) and support the Quality Auditor Supervisor when hosting external customer or AAR audits by collecting evidence and demonstrating compliance.


• Support production where needed (material supply, bottleneck relief, and basic assembly tasks) to help meet delivery and productivity goals.


• Maintain clear and accurate inspection, audit, and calibration records, and ensure paperwork and electronic logs are current.


• Keep work area, gauges, and inspection stations clean, organized, and audit-ready.


• Support continuous improvement and lean initiatives by identifying process inefficiencies and offering practical suggestions.


• Perform other duties as assigned by the Quality Auditor Supervisor, Quality Manager, or Plant Manager.

Physical Demands & Frequency

• Ability to stand for extended period of time.


• Ability to perform repetitive or short-cycle work.


• Frequent lifting, reaching, and handling.


• Ability to lift 55 pounds.


• Moderate twisting and bending.


• Limited climbing on step stools or platforms.


• Fine motor skills with frequent hand and arm movement.


• Vision must be normal (20/20). Correctional lenses are acceptable.

Qualifications/Training

• High school diploma or equivalent.


• 1–3 years experience in inspection, quality auditing, or manufacturing environment (bearing industry experience preferred).


• Basic knowledge of mechanical measurement tools (micrometers, calipers, dial indicators) and familiarity with gauge setups.


• Proficiency with Microsoft Office; experience with SAP and QIM preferred.


• Strong attention to detail and good written/verbal communication skills.


• Ability to read and interpret technical drawings and specifications.


• Able to successfully manage multiple tasks and competing priorities.


• Ability to obtain forklift certification.

Environmental Conditions

Loud manufacturing environment, exposure to metals, machine lubricants, rust preventative and other process chemicals, seasonal cold/heat.

Protective Clothing and Personal Devices

Safety glasses, safety gloves, safety shoes, hearing protection.

Safety glasses, safety shoes when in production and laboratory areas.

EEO Statement

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.