Quality Technician Molding

West Pharmaceutical Services, Inc; Tempe (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

West Pharmaceutical Services, Inc. in Tempe, AZ is seeking a Quality Technician Molding to support QA lab operations.

The role collaborates with quality auditors, batch record reviewers, engineering and production to ensure product quality and compliance in a fast-paced manufacturing environment. You will perform inspections, release finished product, manage documentation, and contribute to continuous improvement.

Qualifications

• High School Diploma or GED required.
• 3 years of experience in manufacturing environment.
• Must be able to work in a fast-paced, detail-oriented QA lab.
• Experience with batch records and GMP compliance is preferred.

Responsibilities

• Assist QA auditors, Batch Record Reviewers, Engineering and Operations with inspection and release activities.
• Perform component or product inspection and sampling following standard methods.
• Write, review, and revise procedures, work instructions, and related forms.
• Review batch documentation for GMP compliance and resolve discrepancies with production.
• Update daily lot release information and ensure data integrity.

Skills

QA

GMP

Laboratory techniques

Documentation

Education

High School Diploma or GED

Tools

QMS software

MeasurLink

MS Office

Job description

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Title: Quality Technician Molding

Requisition ID: 75545

Date: Aug 19, 2026

Location

Tempe, AZ, US, 85283

Department: Quality

Description

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you assist the Quality Auditors, Batch Record Reviewers, Engineering and Operations with daily duties including inspection, batch records, document and record control, and shipping requirements.

Essential Duties and Responsibilities

• Point of QA contact in the WEST location. Organize the QA lab work loads and drive performance across the 4 QA lab shifts.
• Perform and oversee component or product inspection, sampling, analyses following standard methods and procedures, and approval/release.
• Write, review, and revise procedures, work instructions, and any related forms for specific job-related activities.
• Conducts review of batch documentation for GMP Compliance. Works with production personnel to resolve GMP discrepancies. Establishes/updates files/data summaries for batch documentation.
• Works with databases to collect information and data pertaining to batch documentation.
• Performs QA release of finished product for acceptable materials.
• Assist with the disposition of Nonconforming material in the Bond Room and dispositions nonconformance material per procedures and MRB reviews.
• Train existing QA's and Quality Techs to the material review process for business continuity, provide continued training, as required.
• Updates internal and external customer with daily lot release updates.
• Performs other duties as assigned by the Quality Supervisor or Manager.

Additional Responsibilities

• Proficiency with PC and Microsoft Office; Knowledge of QMS Master Control, MeasurLink and other Quality systems is preferred.
• Must be able to prioritize and perform position responsibilities accurately and meet required deadlines
• Strong attention to detail; Strong problem identification/analysis and solving skills with hands-on approach
• Excellent verbal and written communication skills; Maintain an organized and clean quality Lab.
• Ability to multi-task and prioritize in a fast-paced environment; Ability to interface with all personnel levels
• Motivated self-starter with ability to work independently on multiple assignments in a team environment

Education

High School Diploma or GED Required

Work Experience

• 3 years of experience in manufacturing environment.

Preferred Knowledge, Skills and Abilities

• Able to be aware of all relevant standard operating procedures as per Company policy
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target
• Possess ability to work independently and as part of a team with self-motivation, adaptability, and a positive attitude
• Willingness to learn new and review new analytical techniques
• Meet individual and departmental goals as required

Additional Requirements

• Ability to learn, understand, and remember normal tasks.
• Ability to hear, speak, and understand conversation in English.
• Must maintain the ability to work well with others in a variety of situations.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Read and interpret data, information and documents
• Work under deadlines with constant interruptions

Shift

Monday Friday 7:00 AM - 4:30 PM

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.

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