Quality Technician (Medical)

OmniOn Power Inc.; North Carolina; Remote; USD 70,000 - 100,000; Full time

Job summary

OmniOn Power Inc. seeks a remote Quality Assurance Specialist to audit specifications and packages, ensuring accuracy, completeness, and compliance with customer standards.

You will track CoPQ, support audits, and drive corrective actions across engineering, program management, and operations. The role reports to the Services Quality Leader and offers a fully remote arrangement, with exposure to telecom industry best practices and continuous improvement initiatives to enhance quality and

Qualifications

• High school diploma or GED is required.
• About 5 years telecom QA experience including DC power and fiber installation.
• Ability to interpret customer requirements, standards, and contractual deliverables.
• Proficiency with Excel and SharePoint for tracking and CoQ calculations.
• Experience with ERP/MRP, PLM/PDM, or document control systems.
• Experience in internal surveillance and customer audits in manufacturing or service environments.

Responsibilities

• Audit engineering specifications for accuracy and adherence to standards; document findings and drive corrective actions.
• Audit engineering packages (drawings, BOMs, ECNs, deviations) for compliance with requirements.
• Audit Methods of Procedure and End of Job packages for safe installation and regulatory compliance.
• Ensure version control and alignment between requirements, released docs, and service deliverables.
• Track CoPQ metrics and support corrective actions with cross-functional teams.
• Initiate corrective actions with Engineering, Quality, Program Management, and Operations.
• Support TL 9000 metric collection and internal surveillance audits with evidence gathering and action tracking.
• Communicate recurring issues and recommend process improvements.
• Maintain audit records and evidence per confidentiality and customer requirements.

Skills

QA auditing

Excel & data analysis

Documentation & records

Communication skills

QA systems knowledge

CoQ understanding

TL 9000 awareness

Project coordination

Telecom exp.

Quality management

Education

High School Diploma or GED

Tools

Microsoft Excel

SharePoint

ERP/MRP

PLM/PDM

Document control systems

Job description

We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. To return to the OmniOn Power website, click here.

The Quality Assurance Specialist is responsible for auditing engineering specifications and engineering packages to ensure accuracy, completeness, and adherence to customer standards and requirements. Maintains Cost of Quality tracking for quotation, engineering, execution and material. Supports Method of Procedure and End of Job reviews, quality and compliance reporting, including TL 9000 metric support, and internal surveillance audits. This role will report to the Services Quality Leader and will be 100% remote.

As the Quality Assurance Specialist, you will:

• Audit engineering specifications for accuracy, completeness, and adherence to customer standards; document findings and drive timely correction/closure.
• Audit engineering packages (drawings, BOMs, build documentation, ECNs/changes, deviations, and supporting records) to verify compliance with customer requirements and internal procedures.
• Audit Methods of Procedure and End of Job packages to ensure safe installation practices, compliance with customer and regulatory requirements, and quality of work performed
• Ensure version control and configuration alignment between customer requirements, released engineering documentation, and service deliverables.
• Tracking of cost of poor-quality (CoPQ) metrics and communicating to quotations, engineering and execution team supporting in corrective action implementation to drive reduction in cost of quality and customer satisfaction.
• Initiate corrective actions and partner with Engineering, Quality, Program Management, and Operations to implement fixes and prevent recurrence.
• Support TL 9000 metric collection, validation, and reporting for applicable service categories; Support internal surveillance audits by preparing audit checklists, gathering objective evidence, conducting process interviews, recording results, and tracking corrective actions to closure.
• Communicate recurring issues and recommend process improvements.
• Maintain audit records, trackers, and evidence in accordance with document retention, confidentiality, and customer-specific requirements.

Qualifications

• Completion of high school diploma or GED
• ~5 years of experience in telecom industry requirements including but not limited to DC power installation/engineering, toll/fiber installation, project management, etc.
• ~ Working knowledge of quality management systems and audit practices (e.g., Ability to interpret customer requirements, standards, and contractual engineering deliverables.
• ~ Proficiency with Microsoft Excel and SharePoint (including formulas, pivot tables, and basic data analysis) for tracker maintenance and Cost of Quality calculations.
• ~ Strong written and verbal communication skills with the ability to document clear, objective audit evidence and findings.
• ~ Experience with ERP/MRP, PLM/PDM, or document control systems used to manage engineering releases.
• Understanding of Cost of Poor Quality (CoPQ) categories and basic cost accounting concepts.
• Prior participation in internal surveillance audits or customer audits within manufacturing, repair, or service environments.
• Certification or training in internal auditing (e.g., We will not sponsor individuals for employment visas, now or in the future, for this job opening.