Quality Technician I - 1st Shift

MSI Express, Inc.; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental Insurance

Vision Insurance

401K Matching

Job summary

MSI Express, Inc. is seeking a Quality Technician to ensure product quality through daily line audits and adherence to customer, federal, and state standards. The role includes approving batches for run, monitoring core checks, and maintaining rigorous quality documentation.

The position emphasizes strong lab skills, ability to perform multiple analytical tests, and proactive communication to escalate issues. Benefits support health, time off, dental, vision, and retirement matching.

Qualifications

• Mastery of basic lab techniques to support batch approvals and quality checks.
• Ability to perform calculations and use formulas in testing procedures.
• Experience using testing equipment and following SOPs for QA checks.
• Ability to perform pre-ops and preventive control checks as part of daily QA tasks.
• Strong documentation practices for quality data and batch records.
• Effective communication for reporting nonconformities and coordinating with teams.

Responsibilities

• Approve/correct batches based on SOPs and test results.
• Perform lab checks to ensure compliance with customer and regulatory standards.
• Conduct pre-ops and PC checks to verify processes are ready for production.
• Notify appropriate personnel when noncompliance is detected and document actions.
• Perform analytical tests (examples: pH, DS, Vit C) and compare against control.
• Coach operators on data collection and adherence to procedures.

Skills

Lab techniques

Math/formulas

Testing equipment

Quality checks

Documentation

Communication

Job description

Job Description: Job Type: Full-time Competitive Starting Pay: $18.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off
• Dental Insurance
• Vision Insurance
• 401K Matching

Schedule: Monday to Thursday First Shift: 4:45 AM - 3:30 PM

Primary purpose of the role: Ensure the quality of the products through daily line audits in order to effectively meet or exceed standards set by MSI Express, the customer, and federal and state compliance. There are certain core requirements that need to be performed to adhere to customer specifications regarding the checking of process and finished product specifications. It is Quality Technician’s function to approve batches to run, and to monitor that these core checks are being performed.

Key Accountabilities:

• Approve/correct batches – A mastery of basic lab techniques such as basic lab skills, ability to use math/formulas, use of testing equipment.
• Perform lab checks- Quality SOPs are clearly defined and the monitoring of specified items is paramount.
• Perform pre-ops and Preventive Control (PC) checks.
• Notification of up line – If a noncompliance is found specific tasks need to be completed per SOP as well as notification to appropriate personnel.
• Perform all required analytical test per the given procedure *Examples as followed: (VC, Salt, Brix, PH, DS meter, TA, Vit C, compare batch against control and sensory audits).
• Perform all required physical test of raw material and finished product to assure that they meet the proper customer given procedure.
• Perform special audits as needed for raw materials or product on hold.
• This position has responsibility for Food Safety and Quality within their influence.
• The associate in this job has the responsibility to report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problems.
• Follow all company policies including but not limited to general manufacturing and safety practices.
• Coach production associates on line data collections.
• Perform any other duties as instructed by management.

Minimum Knowledge/Skills/Abilities:

• Ability to work overtime as needed
• Ability to follow work procedures and safety rules
• Ability to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift
• Have appropriate eye, hand and foot coordination to properly use various equipment and/or tools
• Ability to lift up to 50 pounds
• Pass all company testing
• Ability to follow written directions
• Basic computer skills
• Ability to read and write effectively
• Ability to process quality documentation accurately and within a timely manner
• Ability to work with minimal supervision
• Effective communication skills

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.