Quality Technician (2nd Shift)

Western New York Integrated Care Collaborative, Inc.; Buffalo (NY); On-site; USD 27,000 - 30,000; Full time

Job summary

The Quality Technician at Western New York Integrated Care Collaborative, Inc. performs quality checks and analyzes data to ensure manufacturing quality. The role requires problem solving, adherence to ISO and QMS standards, and audit participation in Buffalo, NY.

Responsibilities include evaluating critical-to-quality characteristics, performing lab testing, maintaining logs, identifying trends, and initiating corrective actions. Strong documentation and MS Office skills are essential.

Qualifications

• High school diploma or equivalent required.
• 2 years quality assurance experience in manufacturing required.
• ISO 9001 QMS experience preferred.
• ISO Internal Auditor experience preferred.
• Instrument calibration experience a plus.
• Document control experience a plus.

Responsibilities

• Evaluate critical-to-quality characteristics of products and perform laboratory testing in support of manufacturing activities including routine production audits, raw material evaluations, and dock audits.
• Record and analyze quality-related information in inspection logs, customer complaints database, spreadsheets, and reports. Identify trends and act on findings.
• Monitor process conditions, notifying production and/or maintenance of possible process or equipment issues.
• Identify non-conformances and place product on quality hold. Work to track and quickly disposition materials on quality hold.
• Initiate problem-solving and corrective actions on non-conformances identified. Review for effectiveness.
• Review supplier certificates of compliance for incoming raw materials to confirm specifications and collaborate with team on findings.
• Perform internal audits on activities that have an effect on product quality.
• Monitor and report on quality-related metrics.
• Maintain laboratory equipment and schedule/perform instrument calibration.
• Perform 5S and basic lab housekeeping duties.
• Performs other related duties as assigned.

Skills

Verbal & written comms

Analytical thinking

Detail-oriented

MS Excel & Word knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Quality Technician is vital to ensuring customer satisfaction by performing quality checks and identifying non-conformances.

Shift: 2nd Shift (3 - 11 pm) with $1.00/hour shift differential.

Job Summary:

The Quality Technician follows prescribed procedures, performs a variety of tasks in assigned area, and is capable of problem solving and using analytical methods for validation of tests. All related operations must be in compliance with ISO and other applicable regulations and standards.

Duties/Responsibilities:

• Evaluate critical-to-quality characteristics of products and perform laboratory testing in support of manufacturing activities including routine production audits, raw material evaluations, and dock audits.
• Record and analyze quality-related information in inspection logs, customer complaints database, spreadsheets, and reports. Identify trends and act on findings.
• Monitor process conditions, notifying production and/or maintenance of possible process or equipment issues.
• Identify non-conformances and place product on quality hold. Work to track and quickly disposition materials on quality hold.
• Initiate problem-solving and corrective actions on non-conformances identified. Review for effectiveness.
• Review supplier certificates of compliance for incoming raw materials to confirm specifications and collaborate with team on findings.
• Perform internal audits on activities that have an effect on product quality.
• Monitor and report on quality-related metrics.
• Maintain laboratory equipment and schedule/perform instrument calibration.
• Perform 5S and basic lab housekeeping duties.
• Performs other related duties as assigned.

Competencies:

• Excellent verbal and written communication skills.
• Good analytical and problem-solving skills.
• Must have working knowledge of Microsoft Office Suite including Excel and Word.
• Good organizational skills and attention to detail.

Education and Experience:

• High school diploma or equivalent.
• 2 years’ quality assurance experience in a manufacturing facility required.
• ISO 9001 Quality Management System (QMS) experience preferred.
• ISO Internal Auditor experience preferred.
• Instrument calibration experience a plus.
• Document control experience a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to stand, walk, and move around the production floor for extended periods.
• Moving objects up to 50 lbs.

Starting salary range: $19.50 - 21.50/hour, actual compensation will be based on experience.

About Us:

CCL Industries Inc. employs approximately 26,000 people operating 214 production facilities in 42 countries with corporate offices in Toronto, Canada, and Framingham, Massachusetts. CCL is the world’s largest converter of pressure sensitive and specialty extruded film materials for a wide range of decorative, instructional, functional and security applications for government institutions and large global customers in the consumer packaging, healthcare & chemicals, consumer electronic device and automotive markets. Extruded & laminated plastic tubes, aluminum aerosols & specialty bottles, folded instructional leaflets, precision decorated & die cut components, electronic displays, polymer bank note substrate and other complementary products and services are sold in parallel to specific end-use markets. Avery is the world’s largest supplier of labels, specialty converted media and software solutions for short-run digital printing applications for businesses and consumers available alongside complementary products sold through distributors, mass market stores and e-commerce retailers. Checkpoint is a leading developer of RF and RFID based technology systems for loss prevention and inventory management applications, including labeling and tagging solutions, for the retail and apparel industries worldwide. Innovia is a leading global producer of specialty, high-performance, multi-layer, surface-engineered films for label, packaging and security applications. The Company is partly backward integrated into materials science with capabilities in polymer extrusion, adhesive development, coating & lamination, surface engineering and metallurgy, deployed as needed across the four business segments.

With global presence and the resources of over 26,000 strong, opportunities with CCL Label are endless!