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Position Summary The Manufacturing Quality Technician is responsible for supporting day-to-day quality activities throughout the manufacturing operation, ensuring products and processes meet customer, company, and regulatory requirements. This position combines hands-on manufacturing quality support with responsibilities for maintaining and improving the company’s Quality Management System (QMS). The Quality Technician will perform inspections, support problem-solving and corrective actions, maintain quality documentation, assist with audits, and ensure controlled documents are current, accurate, and available at the point of use. The ideal candidate has experience in a manufacturing environment and understands quality systems, document control, inspection methods, and continuous improvement.
Key Responsibilities
Quality Management System
- Support the implementation, maintenance, and continuous improvement of the company’s Quality Management System.
- Maintain awareness of applicable ISO, customer, and internal quality requirements.
- Assist with internal, customer, and third-party quality audits.
- Maintain quality records and ensure required documentation is completed accurately and retained according to established procedures.
- Assist with corrective action, preventive action, and continuous improvement activities.
- Track quality issues, corrective actions, and follow-up activities to ensure timely completion.
- Assist in maintaining quality metrics and reports, including scrap, rework, customer complaints, first-pass yield, and other applicable KPIs.
- Assist with process audits and layered process audits.
Document Control
- Maintain controlled copies of procedures, work instructions, inspection instructions, forms, specifications, and other QMS documentation.
- Review documents for accuracy, completeness, revision level, and approval status.
- Process document revisions and ensure changes are properly reviewed and approved.
- Update controlled documents when manufacturing processes, equipment, specifications, or customer requirements change.
- Remove obsolete documents from points of use and ensure only current revisions are available to employees.
- Maintain document revision history and supporting records.
- Coordinate document updates with Engineering, Manufacturing, Maintenance, Quality, and other affected departments.
- Assist employees in locating current procedures, work instructions, and forms.
- Support periodic reviews of controlled documents to ensure they remain accurate and effective.
Quality Inspection & Manufacturing Support
- Perform incoming, in-process, and final inspections using established inspection procedures and customer specifications.
- Utilize calipers, micrometers, gauges, CMM equipment, optical measurement systems, and other inspection equipment as required.
- Review engineering drawings, specifications, control plans, inspection instructions, and customer requirements.
- Support production personnel with quality questions and provide guidance regarding product and process requirements.
- Identify nonconforming material and assist with containment, disposition, and corrective actions.
- Maintain accurate inspection and quality records.
- Perform first-piece, last-piece, and periodic production inspections as required.
- Support measurement system and gauge calibration activities.
Problem Solving & Continuous Improvement
- Participate in root-cause analysis using tools such as 5-Why, Fishbone/Ishikawa, Pareto analysis, and other problem-solving methods.
- Support corrective and preventive action activities.
- Assist with containment and root-cause investigations for internal and customer quality issues.
- Participate in process improvement and Lean Manufacturing initiatives.
- Identify recurring quality problems and communicate trends to Quality and Operations leadership.
- Assist with developing and updating control plans, inspection plans, and standard work.
- Work closely with production teams to identify opportunities to reduce scrap, rework, variation, and customer defects.
Qualifications Required
- High school diploma or equivalent.
- 2+ years of manufacturing quality experience preferred.
- Experience working in a manufacturing environment.
- Understanding of basic quality inspection methods and measurement equipment.
- Ability to read and interpret engineering drawings and specifications.
- Experience with quality documentation and record keeping.
- Strong computer skills, including Microsoft Excel and Microsoft Office.
- Strong attention to detail and organizational skills.
- Ability to communicate effectively with production, engineering, and management personnel.
Preferred
- Experience with an ISO 9001 Quality Management System.
- Experience with document control systems or QMS software.
- Experience with corrective action and root-cause analysis.
- Experience with internal or customer audits.
- Experience with control plans, PFMEA, inspection plans, and work instructions.
- Experience with statistical process control (SPC).
- Experience with GD&T.
- Experience with CMM or other automated inspection equipment.
- Experience in die casting, CNC machining, metalworking, or other discrete manufacturing environments.
- ASQ Certified Quality Technician (CQT) or similar certification
We are a leading manufacturer of high-quality die-cast components, committed to delivering innovative solutions that meet the evolving needs of customers across a wide range of industries. By combining advanced manufacturing technologies, engineering expertise, and a dedication to quality, we produce reliable products that support businesses around the world. Our success is built on the talent, passion, and commitment of our people. We foster a culture of collaboration, continuous improvement, integrity, and innovation, empowering our employees to grow while delivering exceptional results for our customers. If you're looking for a rewarding career in advanced manufacturing, where your contributions make a real impact, we invite you to explore opportunities with us and become part of a team shaping the future of die casting.