Quality Technician

The TRIGO Group; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

TRIGO Global Quality Solutions is seeking a Quality Technician in San Antonio, TX to support site quality missions and customer service. You will promote quality training, ensure adherence to Quality Policies and QMS, and assist in the development and mentoring of site teams.

Role requires strong English and local language proficiency, office software skills, and experience with quality documentation. Healthcare and safety compliance are essential in daily operations.

Qualifications

• Experience in quality services and site audits.
• Minimum 2 years in assembly/ manufacturing environments recommended.
• Minimum 2 years in automotive quality functions recommended.

Responsibilities

• Builds strong client relationships and communicates clearly with site teams.
• Assesses and audits missions per guidelines; ensures proper documentation.
• Maintains quality tools and up-to-date information on site; supports continuous improvement.
• Monitors and supports health and safety policies; reduces workplace risk.
• Assists in developing site teams and quality service delivery.
• Pulls in extra quality resources as needed and develops site expertise.

Skills

Proficiency in English

Office and Outlook

Work Instruction Writing

Corrective Action writing

Detail oriented

Time management

Problem-solving

Six Sigma (bonus)

Education

2-year technical degree

Tools

MS Office

Job description

TRIGO Global Quality Solutions is seeking to fill a Quality Technician position in San Antonio, TX.

Overall Purpose

Ensure site team is fulfilling missions as related to quality services

Promote positive changes and training at site pertaining to quality services

Proactively recognize additional quality services and recommend to customer

Support and contribute to the company Quality Policies and QMS

Reports to

Regional Manager/Director of Operations

Responsibilities

Client relationship & Business development

• Ensures client satisfaction and building of solid relationships.
• Ensures clear and transparent communication to all team members at the site
• Provides information on new client opportunities (to Sales teams) pertaining to operations
• Serves as liaison with client members pertaining to special client request

Operations

• Executes assessments/audits as per guidelines on ongoing missions
• Monitors site quality missions for proper documentation/information
• Makes sure quality tools and equipment are up-to-date, with accurate information
• Ensures continuous improvement to optimize quality service within the site
• Demonstrates commitment to reduce the risk of workplace accidents
• Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

• Assists/monitors overall services provided within site on a daily basis
• Assists in the development/training of site teams to assist with quality service as related to missions
• Promotes workplace improvements and development

Technical

• Assists in pulling additional quality resources when needed to anticipate and address client needs
• Assists in developing additional quality expertise on site as needed

Other

• Any other duties as assigned

Knowledge, skills, abilities

Hard skills

• Full proficiency in local language
• Proficiency in English
• Computer skills – Office and Outlook
• Work Instruction Writing
• Six Sigma methodology a bonus
• Corrective Action writing
• Detail-oriented, resourceful and diligent
• Strong time management and organizational skills
• Sound judgment and problem-solving skills

Values & attitudes

Global team spirit

• Team player
• Caring for people
• Open-minded

Excellence

• Reactive
• Resilient to pressure
• Rigorous

Customer focus

• Client oriented
• Reliable & trustworthy
• Flexible

Initiative

• Autonomous
• Innovative
• Daring

Work experience

Overall recommendations

• Minimum of 2 years' experience in an assembly/manufacturing environment.
• Minimum of 2 years' experience in automotive (supplier or OEM), performing quality functions

Education background

Overall recommendations

• 2-year related technical degree preferred

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.