Quality Technician

Thales; Salt Lake City (UT); Hybrid; USD 58,000 - 111,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Life insurance

Well-being program

Job summary

Thales is seeking a Quality Technician in Salt Lake City, on-site or hybrid. You will plan and execute receiving, in-process, and final inspections, analyze quality data, and lead CAPA to ensure product quality across the manufacturing lifecycle.

The role partners with Operations, Engineering, Supply Chain, and Programs to meet customer requirements and drive continuous improvement, while maintaining ISO 9001 compliance and supporting supplier quality and NPI activities.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical field, or equivalent education/experience.
• Experience supporting quality systems in manufacturing, aerospace, electronics, or regulated environments.
• Working knowledge of ISO 9001:2015 and inspection methods (receiving, in-process, final, FAI).
• Experience with root-cause analysis, CAPA, and structured problem-solving for continuous improvement.
• Strong analytical, communication, and collaboration skills; proficient in MS Office and quality systems.

Responsibilities

• Perform receiving, in-process, final, and FAI inspections to verify conformance with drawings and requirements.
• Collaborate with Engineering, Operations, Supply Chain, and Programs to implement quality requirements and support NPI and supplier quality initiatives.
• Lead investigations of nonconformances and customer issues, develop CAPAs, and drive continuous improvement.
• Analyze quality metrics and manufacturing trends to identify risks and improve reliability and efficiency.
• Support audits and maintain quality records to ensure ISO 9001 and regulatory compliance.

Skills

Root cause analysis

CAPA implementation

Quality data analysis

Cross-functional collaboration

Microsoft Office

Education

Bachelor’s degree in Engineering/Quality/Manufacturing/Industrial Engineering

Tools

PeopleSoft

SAP

Job description

Location: Salt Lake City, United States of America

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.

Quality Technician

Salt Lake City, UT (Fully Onsite) or (Hybrid)

Position Summary

Thales is looking for a Quality Technician, whose role involves applying quality engineering principles, inspection methodologies, and continuous improvement practices to ensure product and process quality throughout the manufacturing lifecycle.

In this position, you will plan and execute receiving, in-process, and final inspections while partnering with Operations, Engineering, Supply Chain, and Program teams to ensure compliance with customer, regulatory, and company requirements. You will also analyze quality data, lead root cause investigations, drive corrective and preventive actions, and support supplier quality, new product introductions, and quality system improvements. Your technical expertise and commitment to continuous improvement will play a critical role in enhancing manufacturing performance, maintaining ISO 9001 compliance, and delivering high-quality products to customers.

Key Areas of Responsibility

• Perform receiving, in-process, final, and First Article Inspections (FAI) to verify materials and products comply with engineering drawings, specifications, customer requirements, and quality standards.
• Partner with Engineering, Operations, Supply Chain, and Program teams to implement quality requirements, support new product introductions, process validations, and supplier quality initiatives.
• Lead investigations of nonconformances, quality escapes, and customer issues using root cause analysis, while developing and verifying corrective and preventive actions (CAPA) to drive continuous improvement.
• Analyze quality metrics, inspection results, and manufacturing performance trends to identify risks, reduce defects, improve product reliability, and enhance manufacturing efficiency.
• Support internal and external audits by maintaining quality records, inspection documentation, and ensuring compliance with ISO 9001, customer, and regulatory requirements.
• Provide quality engineering expertise and guidance to manufacturing and cross-functional teams while supporting customer quality activities and driving operational excellence through continuous improvement initiatives.

Minimum Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical field, or an equivalent combination of education, certifications, and relevant experience.
• Experience supporting quality systems within a manufacturing, aerospace, electronics, or other regulated environment.
• Working knowledge of ISO 9001:2015, quality management systems, and experience performing receiving, in-process, final, and First Article Inspections (FAI).
• Experience conducting root cause analysis, corrective and preventive actions (CAPA), and continuous improvement using structured problem-solving methodologies.
• Strong analytical skills with the ability to interpret quality data, identify trends, improve product and process performance, and apply statistical quality tools.
• Strong communication, organizational, and collaboration skills with proficiency in Microsoft Office and quality-related business systems, along with the ability to work independently and influence cross-functional teams.

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

Special Position Requirements

• ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or a similar quality certification. Knowledge of IPC-A-610 standards and electronics manufacturing processes.
• Experience with ERP systems, including PeopleSoft, SAP, or equivalent enterprise systems.
• Experience supporting supplier quality activities, customer quality investigations, and corrective action initiatives.
• Lean Manufacturing, Six Sigma Green Belt, or other continuous improvement training and experience. Ability to travel up to 20% domestically and/or internationally as needed to support business requirements.

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [e-mail].

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 58,073.82 - 110,855.15 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program