Job Description
Job Title: Quality Technician
The Quality Technician supports the Quality team in carrying out day-to-day activities, ensuring products and processes comply with established quality standards and customer requirements. This role performs a variety of inspections and tests, documents and communicates results, and contributes to continuous improvement and special projects that enhance overall product quality and operational efficiency.
Responsibilities
- Support the Quality team in executing daily quality control and assurance activities.
- Promote a strong safety culture through participation in safety toolbox talks, safety committees, and positive reinforcement programs.
- Perform process and final inspections to ensure compliance with defined requirements and specifications.
- Conduct First Article Inspections (FAI) to validate new or revised products and processes.
- Perform finished goods audits to verify product quality prior to shipment.
- Carry out incoming material inspections to ensure received materials meet quality standards.
- Document, file, and communicate inspection and testing results in a clear and timely manner.
- Use test and measurement equipment such as calipers, tape measures, micrometers, comparators, tensile test machines, hardness testers, and other laboratory equipment.
- Read and interpret engineering drawings, blueprints, routers (work orders), bills of material, and other part documentation and directives.
- Respond to internal emails regarding product and quality concerns and provide accurate information and follow-up.
- Perform military part inspections using applicable MIL specifications and sampling documents to ensure compliance.
- Ensure accuracy and integrity of all data collected, recorded, and entered into quality systems.
- Participate in Non-Conforming Material Report (NMR/NCR) processes, including identification, documentation, and disposition of nonconforming materials.
- Support Material Review Board (MRB) activities by contributing to evaluation and decision-making on nonconforming product.
- Engage in 5S, Kanban, and continuous improvement activities to enhance quality, efficiency, and workplace organization.
- Set up test machines and equipment with minimal instruction, ensuring proper operation and safety.
- Perform visual inspections and quality checks to identify defects and verify conformity to standards.
- Collaborate with cross-functional teams to resolve quality issues and drive root cause analysis and corrective actions.
Essential Skills
- Strong written and verbal communication skills to clearly document results and interact with cross-functional teams.
- High level of organization and attention to detail in performing inspections and recording data.
- Strong problem-solving skills with the ability to identify issues and propose effective solutions.
- Knowledge of root cause analysis methodologies such as 5-Why and 8D.
- Knowledge of pre-production testing and the PPAP (Production Part Approval Process).
- Ability to set up test machines with minimal instructions and operate lab equipment safely and accurately.
- Proficiency in using measurement tools such as tape measures, calipers, micrometers, and comparators.
- Experience with tensile testing and hardness testing in a laboratory or manufacturing environment.
- Ability to perform visual inspections and quality checks in accordance with established standards.
- Capability to read and interpret blueprints, drawings, work orders, routers, and bills of material.
- Understanding of quality inspection, quality checks, quality control, and quality assurance principles.
- Strong technical aptitude demonstrated through either a 2-year technical degree or 2+ years of experience in technical manufacturing roles.
- Ability to work effectively as a team player and excel in a collaborative environment.
Additional Skills & Qualifications
- Experience conducting First Article Inspections (FAI).
- Familiarity with military part inspections, including use of MIL specifications and sampling documents.
- Experience with NMR/NCR (Non-Conforming Material Report) processes.
- Participation in MRB (Material Review Board) activities.
- Exposure to 5S and Kanban methodologies and other continuous improvement activities.
- Comfort with responding to internal quality-related emails and providing clear, professional communication.
- Ability to handle both office-based tasks and hands-on manufacturing floor responsibilities.
Why Work Here?
Employees enjoy a positive workplace culture that values appreciation and r