Quality Technician

Timken; Keene (NH); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

Benefits from day one

401(k) retirement savings with company

10 paid holidays per year

Paid vacation

Paid parental leave

Employee discounts

Tuition reimbursement

Professional development opportunities

Job summary

Timken in Keene, NH is seeking a Senior Quality Technician to own APQP/NPI and MOC processes across multiple projects, coordinate FAI/PPAP submissions, and ensure auditable records in PLM systems while mentoring junior quality staff.

You will drive process capability studies, lead cross-functional teams with engineering, production, and supply chain, and continuously improve NPI and change-management procedures to meet customer requirements and company audits.

Qualifications

• 5+ years’ experience in manufacturing quality with progressive responsibility.
• Advanced understanding of GD&T, blueprints, engineering drawings, and dimensional inspection practices.
• Strong statistical skills with Cp/Cpk, MSA, and data analysis.
• Proficient with Microsoft Office 365; PLM/PDM/document management systems experience.
• Project management skills and ability to lead cross-functional teams.
• Excellent verbal and written communication; able to present to leadership and customers.

Responsibilities

• Own and govern APQP/NPI and MOC processes for multiple projects.
• Lead development, maintenance, and tracking of APQP schedules and milestones.
• Serve as plant point-of-contact for FAI/PPAP submissions and customer meetings.
• Coordinate FAI and PPAP packages; ensure compliance with requirements.
• Plan and analyze Cp/Cpk, MSA studies; present findings to leadership.
• Lead plant MOC workflows and ensure auditable evidence is maintained.
• Maintain product/change documentation in Timken systems; ensure audit readiness.
• Mentor Quality Technicians; assign tasks and review work products.
• Lead cross-functional change implementation with Engineering, Production, Supply Chain, Sales.
• Identify opportunities to improve APQP/MOC procedures and drive improvements.
• Support internal and external audits related to NPI and change management.

Skills

Quality control

APQP knowledge

Statistical analysis

Project coordination

Communication skills

Education

High School diploma or GED

Associate degree or technical certificate

Tools

TeamCenter

ONBASE

CADb

PLM/PDM

Job description

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Keene, New Hampshire, United States, 03431

Your Career Begins at Timken
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.

Job Type:Full Time

Shift: 1st Shift

Pay Range: $24.00-$31.00

What We Offer:

• Competitive Pay
• Comprehensive benefits package, including medical, dental and vision coverage.
• Benefits start on first day of employment.
• 401(k) retirement savings plan with generous company match.
• 10 paid holidays per year and paid vacation.
• Paid parental leave.
• Employee discounts on products and services.
• Tuition reimbursement upon start of employment
• Opportunities for professional development and career growth.

Purpose and Scope

The Senior Quality Technician is the plant-level owner and subject matter lead for New Product Introduction (APQP/NPI) and Management of Change (MOC) activities. This role leads cross-functional coordination, customer-facing submissions (FAI/PPAP), auditable recordkeeping in PLM/PDM systems, and advanced quality analyses to ensure successful implementation of new products and process changes while mentoring and supporting other quality team members.

Essential Duties and Responsibilities

• Own and govern plant APQP/NPI and MOC processes for multiple concurrent projects, ensuring milestones, schedules, and customer requirements are met.
• Lead development, maintenance, and tracking of APQP schedules and project milestones; proactively escalated risks and drive timely resolution.
• Serve as the primary plant point-of-contact for customer FAI/PPAP submissions, approvals, and related communications; represent the plant in customer meetings as required.
• Coordinate and execute complex first article inspections (FAI) and PPAP packages; ensure completeness and compliance with customer-specific requirements.
• Plan, coordinate, and analyze process capability studies (Cp/Cpk), measurement system analyses (MSA), and other statistical studies; present findings and recommendations to leadership and customers.
• Lead plant MOC workflows: initiate/track change requests, collect implementation documentation, manage customer acceptance processes, and ensure auditable evidence is maintained.
• Maintain and govern product/change documentation in Timken systems (TeamCenter, CADb, ONBASE, or equivalents); ensure records meet corporate and customer audit requirements.
• Apply and coach APQP quality tools (FMEA, control plans, process flow, MSA, capability studies) to identify risks and drive corrective/preventive actions.
• Generate, maintain, and present dashboard-level status reports for leadership showing APQP/MOC progress, open actions, and key risks.
• Mentor, train, and provide technical guidance to Quality Technicians (1 and 2); assign tasks, review work products, and verify completeness for customer submittals.
• Lead cross-functional change implementation teams (Engineering, Production, Supply Chain, Sales) to ensure robust execution of product/process launches and changes.
• Identify opportunities to improve local and corporate MOC/APQP procedures and lead implementation of approved process improvements.
• Support internal and external audits related to NPI and change management activities.
• May be assigned additional duties to support the plant, cross ‑ functional teams, evolving project priorities, and business needs — including opportunities that support professional development.

Education / Technical / Functional Skills

• High School diploma or GED required; Associate degree or technical certificate in manufacturing, engineering technology, or related field preferred.
• 5+ years’ experience in manufacturing quality with progressive responsibility; demonstrated experience with APQP, PPAP/FAI, and MOC preferred.
• Advanced understanding of GD&T, blueprints, engineering drawings, and dimensional inspection practices.
• Strong statistical skills with experience in capability analysis (Cp/Cpk), MSA, and use of statistical software or Excel for data analysis.
• Proficient with Microsoft Office 365 (Excel, Project, PowerPoint, Outlook); experience with project scheduling tools preferred.
• Experience with PLM/PDM/document management systems (TeamCenter, ONBASE, CADb, or equivalents) preferred.
• Project management skills: ability to develop schedules, track milestones, manage stakeholders, and drive cross-functional teams.
• Excellent verbal and written communication skills; proven ability to read and follow project directions, operating instructions, and customer procedure manuals; able to write reports and present technical information to small groups and cross-functional teams.
• Strong analytical and reasoning skills: able to understand figures and proportions, perform statistical calculations, interpret results, solve practical problems, and apply known industry/customer standards to varied situations.
• Strong problem-solving skills and the ability to manage multiple priorities and projects simultaneously.

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Timken is a global technology leader in engineered bearings and industrial motion. Our expanding portfolio of next-generation solutions helps customers around the world improve efficiency, solve their toughest challenges, and push the boundaries of performance. We employ 19,000 people globally, operate from 45 countries, and posted $4.6 billion in sales in 2025.
We have been recognized as one of America's Most Responsible Companies 6x by Newsweek and one of the World's Most Ethical Companies® 15x by Ethisphere.

Why Choose Timken?

• Over a century of knowledge and innovation
  
• A culture of top performance
  
• Products that contribute to a sustainable world
  
• A conviction to improve communities around us
  
• Competitive salary and benefits
  

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