Quality Technician

Timken; Keene (NH); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

1st-day benefits

401(k) match

Paid holidays

Paid vacation

Parental leave

Employee discounts

Tuition reimbursement

Professional development

Job summary

Timken in Keene, NH seeks a Senior Quality Technician to own APQP/NPI and MOC processes, coordinating complex changes and customer-facing submissions. You will lead cross-functional teams, drive risk mitigation, and ensure audit-ready documentation across PLM/PDM systems.

You will mentor junior Quality Technicians, manage FAI/PPAP activities, and analyze process capability while supporting audits and process improvements.

Qualifications

• 5+ years’ experience in manufacturing quality with progressive responsibility; APQP, PPAP/FAI, and MOC preferred.
• Advanced understanding of GD&T, blueprints, engineering drawings, and dimensional inspection.
• Strong statistical skills with Cp/Cpk, MSA, and data analysis in Excel.
• Proficient with Microsoft Office 365 and project scheduling tools.
• Experience with PLM/PDM systems (TeamCenter, ONBASE, CADb) preferred.
• Excellent verbal and written communication; able to write reports and present technical information.

Responsibilities

• Own APQP/NPI and MOC processes for multiple projects.
• Lead APQP schedules and milestones; elevate risks and drive resolution.
• Serve as primary plant contact for FAI/PPAP submissions and meetings.
• Coordinate FAI inspections and PPAP packages; ensure compliance.
• Plan Cp/Cpk, MSA studies and present findings to leadership.
• Lead plant MOC workflows; track changes and gather documentation.
• Maintain product/change docs in Timken systems and audit-ready.
• Apply APQP quality tools to identify risks and drive actions.
• Generate dashboard reports on APQP/MOC progress and risks.
• Mentor Quality Technicians; assign tasks and review work.
• Lead cross-functional change teams for launches and changes.
• Identify improvements to MOC/APQP procedures and implement.
• Support internal/external audits related to NPI and change management.

Skills

APQP

PPAP/FAI

MOC

GD&T

Statistical analysis

MS Excel

Project management

Communication

Education

Associate degree

Technical certificate

Tools

TeamCenter

ONBASE

CADb

Excel

Job description

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Keene, New Hampshire, United States, 03431

Your Career Begins at Timken
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.

Job Type:Full Time

Shift: 1st Shift

Pay Range: $24.00-$31.00

What We Offer:

• Competitive Pay
• Comprehensive benefits package, including medical, dental and vision coverage.
• Benefits start on first day of employment.
• 401(k) retirement savings plan with generous company match.
• 10 paid holidays per year and paid vacation.
• Paid parental leave.
• Employee discounts on products and services.
• Tuition reimbursement upon start of employment
• Opportunities for professional development and career growth.

Purpose and Scope

The Senior Quality Technician is the plant-level owner and subject matter lead for New Product Introduction (APQP/NPI) and Management of Change (MOC) activities. This role leads cross-functional coordination, customer-facing submissions (FAI/PPAP), auditable recordkeeping in PLM/PDM systems, and advanced quality analyses to ensure successful implementation of new products and process changes while mentoring and supporting other quality team members.

Essential Duties and Responsibilities

• Own and govern plant APQP/NPI and MOC processes for multiple concurrent projects, ensuring milestones, schedules, and customer requirements are met.
• Lead development, maintenance, and tracking of APQP schedules and project milestones; proactively elevate risks and drive timely resolution.
• Serve as the primary plant point-of-contact for customer FAI/PPAP submissions, approvals, and related communications; represent the plant in customer meetings as required.
• Coordinate and execute complex first article inspections (FAI) and PPAP packages; ensure completeness and compliance with customer‑specific requirements.
• Plan, coordinate, and analyze process capability studies (Cp/Cpk), measurement system analyses (MSA), and other statistical studies; present findings and recommendations to leadership and customers.
• Lead plant MOC workflows: initiate/track change requests, collect implementation documentation, manage customer acceptance processes, and ensure auditable evidence is maintained.
• Maintain and govern product/change documentation in Timken systems (TeamCenter, CADb, ONBASE, or equivalents); ensure records meet corporate and customer audit requirements.
• Apply and coach APQP quality tools (FMEA, control plans, process flow, MSA, capability studies) to identify risks and drive corrective/preventive actions.
• Generate, maintain, and present dashboard‑level status reports for leadership showing APQP/MOC progress, open actions, and key risks.
• Mentor, train, and provide technical guidance to Quality Technicians (1 and 2); assign tasks, review work products, and verify completeness for customer submittals.
• Lead cross‑functional change implementation teams (Engineering, Production, Supply Chain, Sales) to ensure robust execution of product/process launches and changes.
• Identify opportunities to improve local and corporate MOC/APQP procedures and lead implementation of approved process improvements.
• Support internal and external audits related to NPI and change management activities.
• May be assigned additional duties to support the plant, cross ‑ functional teams, evolving project priorities, and business needs — including opportunities that support professional development.

Education / Technical / Functional Skills

• High School diploma or GED required; Associate degree or technical certificate in manufacturing, engineering technology, or related field preferred.
• 5+ years’ experience in manufacturing quality with progressive responsibility; demonstrated experience with APQP, PPAP/FAI, and MOC preferred.
• Advanced understanding of GD&T, blueprints, engineering drawings, and dimensional inspection practices.
• Strong statistical skills with experience in capability analysis (Cp/Cpk), MSA, and use of statistical software or Excel for data analysis.
• Proficient with Microsoft Office 365 (Excel, Project, PowerPoint, Outlook); experience with project scheduling tools preferred.
• Experience with PLM/PDM/document management systems (TeamCenter, ONBASE, CADb, or equivalents) preferred.
• Project management skills: ability to develop schedules, track milestones, manage stakeholders, and drive cross‑functional teams.
• Excellent verbal and written communication skills; proven ability to read and follow project directions, operating instructions, and customer procedure manuals; able to write reports and present technical information to small groups and cross‑functional teams.
• Strong analytical and reasoning skills: able to understand figures and proportions, perform statistical calculations, interpret results, solve practical problems, and apply known industry/customer standards to varied situations.
• Strong problem‑solving skills and the ability to manage multiple priorities and projects simultaneously.

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Timken is a global technology leader in engineered bearings and industrial motion. Our expanding portfolio of next‑generation solutions helps customers around the world improve efficiency, solve their toughest challenges, and push the boundaries of performance. We employ 19,000 people globally, operate from 45 countries, and posted $4.6 billion in sales in 2025.
We have been recognized as one of America's Most Responsible Companies 6x by Newsweek and one of the World's Most Ethical Companies 15x by Ethisphere.

Why Choose Timken?

• Over a century of knowledge and innovation
  
• A culture of top performance
  
• Products that contribute to a sustainable world
  
• A conviction to improve communities around us
  
• Competitive salary and benefits
  

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