Quality Technician

Hood Container Corporation; Burgaw (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Hood Container Corporation is seeking an Experienced Quality Technician for our Wilmington, NC plant who will be responsible for conducting internal and external Quality Audits, documenting/reporting nonconformances, and responding to customer inquiries. The role requires strong organizational, teamwork, and self-starter skills in a production environment.

This position involves performing line verifications, reviewing rejects with root-cause analysis, 1st article inspections, and daily quality

Qualifications

• HS Diploma/G.E.D. required.
• Proficient with Excel, Word, quality systems and inventory management software.
• Strong observation and organizational skills.
• Effective oral and written communication; training ability.

Responsibilities

• Collaborate with colleagues to support a first-in-class quality mindset.
• Assist with line verifications and line clearance verifications.
• Review rejects and perform root-cause analysis with production.
• Conduct 1st article inspections and daily quality record audits.
• Maintain Quality Management System through audits and daily walks.
• Support internal and external audits and customer complaints.

Skills

Observation skills

Organizational skills

Communication skills

Training skills

Education

HS Diploma/G.E.D.

Tools

Excel

Word

Quality System

Inventory Mgmt Software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Quality Technician

Burgaw, NC, US

Who We’re Looking For

Hood Container Corporation is seeking an Experienced Quality Technician for our Wilmington, NC plant who will be responsible for conducting internal and external Quality Audits, documenting/reporting nonconformance's, responding to customer inquiries. Strong organizational, teamwork, and self-starter skills will lead you to success in this role.

How You Will Contribute:

• Quality Tech will communicate with colleagues and teammates to have a strategic and first-in-class mentality.
• Assist with line verifications and line clearance verifications.
• Review/validate rejects and help problem-solve with production to reduce/eliminate using root cause analysis.
• Perform 1 st articles of inspection.
• Ensure the completion of all quality check sheets, production records and quality reject sheets daily.
• Assist Mock recalls as directed by Quality Lead.
• Maintain Quality Management System through daily walks and internal audits.
• Support all departments with internal and external quality concerns during a customer complaint.
• Support Management with all internal and external audits.
• Perform Quality/Data Entry daily tasks as needed.
• Must be able to work in high temperature & humidity conditions while wearing proper PPE including, but not limited to, hearing protection, steel toe shoes, and safety glasses.

What it takes

• Computer Skills – Excel, Word, Quality System, and Inventory Mgmt. Software
• Excellent Observation and Organizational Skills
• Effective Communication (Oral/Written) and Training Skill Set
• HS Diploma/G.E.D. Required

Preferred

• Experience in corrugated industry
• 1-3 years previous QA/QC experience
• Internal Auditor Certification/Training
• Familiarity with ISO 9001:2015, HAACP, SQF, or ASI cGMP
• Bilingual (English/Spanish) is a plus

Why You’ll Love Working at Hood Container:

• Career Growth: We support your development through on-the-job training and advancement opportunities.
• Supportive Culture: Join a team that values your contributions and encourages collaboration.
• Stable & Growing Industry: Be part of a company that’s expanding in the sustainable packaging space.

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens and customers we serve. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Hood Container Corporation is a family-owned, Mill to Market company, specializing in containerboard and kraft paper, corrugated boxes, high graphic displays, and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drive our business. Over the last decade, Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States. To learn more about Hood Container Corporation, visit www.hoodcontainer.com or check us out on social media!