Quality Systems Technician

Precision Castparts; New London (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Precision Castparts in the United States is seeking a Quality Systems Technician to provide administrative, technical, and analytical support to the QA department in a manufacturing setting.

Responsibilities include nonconformance management, concessions handling, documentation control, and data analysis to ensure compliance with contractual and regulatory quality requirements while supporting continuous improvement initiatives.

Qualifications

• High School Diploma or GED is required.
• Associate degree in a technical/engineering/quality/business field is preferred.
• Experience in manufacturing quality admin roles is preferred.
• Familiarity with ISO 9001 and AS9100 quality systems is preferred.
• Experience with nonconformance reporting or document control is plus.
• Experience with internal auditing is a plus.

Responsibilities

• Assist the QA Department with documentation, data entry, reporting, and general administrative support activities.
• Prepare specification reviews and maintain the specification library including both customer and industry specifications.
• Process revisions to quality procedures, work instructions, and related documentation in accordance with document control requirements.
• Prepare quality reports, spreadsheets, and summaries for review by Quality Engineering and management.
• Provide clerical and organizational support for internal & external audits, customer inquiries, and regulatory reviews as needed.
• Enter, maintain, and analyze quality data related to nonconformances and concessions.
• Coordinate filing, record retention, and retrieval of quality records in accordance with quality system requirements.
• Communicate effectively with Quality, Engineering, and Manufacturing personnel to support daily quality activities.
• Understand, follow, and comply with all company and departmental safety policies and procedures at all times.
• Perform other duties and responsibilities as assigned to meet operational and business needs

Skills

Excel

Word

Attention to detail

Data analysis

Documentation control

Quality systems

Auditing

Cross-functional teamwork

Communication

Multitasking

Education

High School Diploma or GED

Associate degree in technical, engineering, quality, or business-related field

Job description

Purpose

The Quality Systems Technician provides administrative, technical, and analytical support to the Quality Assurance Department within a manufacturing environment. This role is responsible for supporting nonconformance management, customer concessions, documentation control, data analysis, and quality system activities. The position works closely with Quality Engineering, Manufacturing, and Management to ensure compliance with contractual, customer, and regulatory quality requirements while supporting continuous improvement initiatives.

Purpose

The Quality Systems Technician provides administrative, technical, and analytical support to the Quality Assurance Department within a manufacturing environment. This role is responsible for supporting nonconformance management, customer concessions, documentation control, data analysis, and quality system activities. The position works closely with Quality Engineering, Manufacturing, and Management to ensure compliance with contractual, customer, and regulatory quality requirements while supporting continuous improvement initiatives.

Essential Job Functions

• Assist the Quality Assurance Department with documentation, data entry, reporting, and general administrative support activities.
• Prepare specification reviews and maintain the specification library including both customer and industry specifications.
• Process revisions to quality procedures, work instructions, and related documentation in accordance with document control requirements.
• Prepare quality reports, spreadsheets, and summaries for review by Quality Engineering and management.
• Provide clerical and organizational support for internal & external audits, customer inquiries, and regulatory reviews as needed.
• Enter, maintain, and analyze quality data related to nonconformances and concessions.
• Coordinate filing, record retention, and retrieval of quality records in accordance with quality system requirements.
• Communicate effectively with Quality, Engineering, and Manufacturing personnel to support daily quality activities.
• Understand, follow, and comply with all company and departmental safety policies and procedures at all times.
• Perform other duties and responsibilities as assigned to meet operational and business needs

Special Skills And Physical Requirements

• Strong attention to detail with the ability to accurately enter, review, and maintain quality records and data.
• Proficient in Microsoft Office applications, particularly Excel and Word, for document preparation, reporting, and data analysis.
• Ability to interpret and follow written procedures, work instructions, and quality system documentation.
• Effective written and verbal communication skills to support interaction with Quality, Engineering, Manufacturing, and management personnel.
• Ability to manage multiple tasks, maintain organized records, and meet deadlines in a manufacturing environment.
• Basic analytical skills to identify trends, discrepancies, or recurring quality issues.
• Ability to work independently while also functioning as part of a cross‑functional team.
• Must be able to work in an office and manufacturing environment; occasional time on the shop floor may be required.
• Physical ability to sit, stand, walk, and perform repetitive motions such as keyboarding and filing; occasional lifting of files or materials up to approximately 35 pounds.
• Must comply with all company and departmental safety policies and procedures.

Reporting Relationships

• Reports directly to the Quality Assurance Manager.

Education And Experience

• High School Diploma or GED required.
• Associate degree in a technical, engineering, quality, or business-related field preferred.
• Previous experience in a manufacturing, quality, or technical administrative role preferred.
• Experience with nonconformance reporting, document control, or quality systems is a plus.
• Familiarity with ISO 9001 and/or AS9100 quality systems preferred.
• Experience with internal auditing preferred.

Experience in an aerospace, investment casting, or regulated manufacturing environment.